AdvantaClean of Norcross and Buford · 5 months ago
Contents Lead Technician
AdvantaClean of Norcross and Buford is a company dedicated to helping people rebuild their lives after disasters. They are seeking a Contents Lead Technician to oversee the inventory, packing, cleaning, and restoration of personal belongings affected by damage, while managing a team and ensuring exceptional customer service.
Responsibilities
Lead and supervise a team in the packing, transportation, cleaning, and restoration of personal belongings
Conduct detailed inventory using company software and document all items properly
Communicate with customers and insurance adjusters, providing updates on content restoration
Oversee secure storage, retrieval, and organization of customer property in the warehouse
Ensure compliance with company policies, safety regulations, and industry standards
Pack, unpack, disassemble, and reassemble furniture and other items as needed
Load, unload, and transport belongings with care to prevent damage
Inspect all contents for pre-existing damage and accurately document findings
Perform cleaning and restoration using appropriate methods and solutions
Utilize tracking software to manage inventory and ensure proper storage
Maintain warehouse organization and inventory of supplies
Report project challenges to management and propose solutions
Complete documentation and administrative tasks as required
Qualification
Required
High school diploma or equivalent
2+ years of experience in contents restoration, moving, packing, or a related field
Strong attention to detail with excellent organizational and problem-solving skills
Ability to lift up to 75 lbs without assistance and perform physically demanding tasks
Exceptional communication and customer service skills
Proficiency in inventory tracking and restoration software (training available)
Valid driver's license with a clean motor vehicle record
Ability to pass a background check and drug screening
Self-motivated, able to work independently and collaboratively as part of a team
Flexible schedule with availability for overtime, weekends, and on-call shifts as needed
Preferred
Bilingual English and Spanish preferred
Disaster restoration experience preferred
Leadership or supervisory experience is a plus
Benefits
401(k) matching
Bonus based on performance
Paid time off
Competitive starting hourly wages, based on skills and experience
Guaranteed Hours with overtime potential
Company Benefits include: Paid Vacation and Retirement Plan (401K 3% matching)
Certification/Continuing Education
Paid Training
Bonus program for performance
Team and family oriented culture
Company
AdvantaClean of Norcross and Buford
Since 1994, AdvantaClean has been an industry leader, offering emergency water damage mitigation; mold testing, remediation, and removal; air duct cleaning; fire and smoke damage remediation; and sanitization services.
Funding
Current Stage
Early StageCompany data provided by crunchbase