Export Supervisor jobs in United States
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Yusen Logistics · 1 week ago

Export Supervisor

Yusen Logistics is working to become the world’s preferred supply chain logistics company, and they are seeking an Export Supervisor to oversee Export Agents and manage processes that support the customer's export needs. The role involves ensuring cost-effective export operations and timely service while complying with regulations and customer requirements.

Transportation/Trucking/Railroad

Responsibilities

Supervise the functions of Export Agents: prioritizing work, determining schedules, assigning daily tasks, establishing or adjusting work procedures to meet changing demands, ensuring optimum efficiency of all Export Agent activities
Supervise and assist in daily export activities including: consolidating export shipments, recommending best mode of transportation (rail, air, and ocean), obtaining best rates and space from carriers, reviewing customer volumes and ensuring all transactions are processed accurately and timely
Demonstrates in depth knowledge of customers’ needs. Monitors communications with assigned customers, responds promptly to customer requirements, concerns and issues and resolves issues related to all anomalies that interfere with the timely delivery of the customer’s product
Performs routine audits and ‘closes the file’, ensuring rates charged are accurate, compliance and recordkeeping requirements are met. Institutes corrective action and ensures errors are resolved
Manages handling of licensed shipments and special accounts ensuring all aspects of the shipment comply with regulations
Implements and follows all security measures including government required and local security programs

Qualification

Export experienceRegulationsSupervisory experienceCustomer service skillsOrganizational skillsTime management skillsHazardous goods handlingCommunication skillsProblem-solving skills

Required

High School diploma or GED plus three to five years of Export experience in the freight forwarding industry is required
Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people
Must have strong organizational and time management skills
Ability to organize and manage multiple priorities
Must have prior training and experience in handling hazardous goods
Must have knowledge of export administration regulations and regulations – TSA, IATA, HAZMAT, ITAR
Ability to read, analyze and interpret verbal and written requests and directions
Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely
Be able to present one's self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face

Preferred

Prior supervisory experience

Benefits

Medical, Dental, and Vision beginning the 1 st of the month following start date
401k with a company match
Standard 10 days PTO
Eligible for bonus plan
7 Paid Holidays
Eligible for OT pay if applicable
Flexible Spending Accounts
Life and Accidental Death & Dismemberment Insurance
Short & Long Term Disability
Tuition Assistance Program
Commuter Benefits
Vacation
And much more

Company

Yusen Logistics

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Yusen Logistics is the insight-driven, customer-centric logistics partner to global business.