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UTS LLC · 2 months ago

Windows and Doors Warranty Service Technician

Ionia, MI

Part-time

Onsite

Mid Level

$55/hr - $55/hr

UTS, LLC is a Veteran Owned Small Business looking for experienced independent contractors to perform warranty service work for door and window manufacturers and retailers across the United States. The role involves inspecting, repairing, and installing windows and doors while ensuring customer satisfaction and adherence to manufacturer guidelines.

Construction

Growth Opportunities

Responsibilities

Inspect, diagnose, and repair windows and doors under warranty

Install new doors as needed

Handle customer relations professionally and courteously

Enter service actions and results directly into our app on-site and respond to automated scheduling text messages to coordinate job schedules. Having an iPhone or iPad is a plus

Use our AI-enabled scheduling service, communicated through text messages or in our mobile app, to schedule and complete work orders promptly following manufacturer guidelines. Or you can call the customers and schedule directly with them

Qualification

WindowDoor installationDoor repairInspection skillsGeneral Liability InsuranceProfessionalismMobile app proficiencyCustomer interactionUse of hand toolsUse of power toolsUse of measuring toolsSafety equipment knowledgeSpecialized tools knowledgeTransportation logistics

Required

Experience in window and door inspection, repair, and installation

Required Tools: Hand tools (hammers, screwdrivers, pliers, etc.), Power tools (drills, saws, etc.), Measuring tools (tape measure, level, etc.), Safety equipment (gloves, safety glasses, etc.), Specialized tools for windows and doors (glazing tools, caulking guns, pry bars, etc.)

Must have suitable transportation for transporting insulated glass units and door units. Examples of acceptable transportation include: Trucks with racks or A-frames for secure glass transport, Trailers equipped to carry large door units safely, Vans with sufficient cargo space and proper securing mechanisms

Must speak and act professionally

Proof of General Liability Insurance is REQUIRED. Due to the volume of work, currently having the Certificate of Insurance puts more money in your pocket

Work area is Lansing to Grand Rapids, MI. Jobs requiring travel over 70 miles one way will be quoted beyond mileage to include time spent traveling

Preferred

Having an iPhone or iPad is a plus

Benefits

Mileage paid

Helper pay is ½ of lead tech pay

Paid for your personal ladder usage when needed

Paid for parts disposal

Convenient Payments: Completed work orders are paid via direct deposit bi-weekly

Travel Compensation: Extra mileage and time spent traveling are compensated. Additional pay for work requiring travel over 70 miles, including hotel expenses if needed