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NetSuite · 6 months ago

Senior Data Center Technician

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

NetSuite, a leader in cloud solutions, is seeking a Senior Data Center Technician. The role involves overseeing critical data center operations, managing security and access controls, and collaborating with external partners to ensure 100% uptime and availability.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Oversight of critical spaces – capacity management, monitoring power and cooling requirements, and response to critical events and/or incidents

Work with external groups as needed to support and resolve issues impacting DC operations. Partnering with colocation suppliers and vendors to delivery 100% uptime and availability

Complete small projects independently and work with your manager on planning and completing larger local projects

Manage security and access controls for your site

Procurement and Inventory: Receive, track, and ship data center equipment as needed

Work collaboratively with partner and cross-functional teams within your data center

Provide technical guidance to vendors and foster vendor relationships

Oversight of hardware installation (provisioning) and decommission of workflows

Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment

Handle daily work through internal tooling systems such as JIRA ticketing and Confluence

Documentation of activities and strict alignment to SOPs regarding compliance and standardization

Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies

Works independently, evaluating incoming work and taking appropriate actions to resolve any open issues while understanding when to advance appropriately

Qualification

Data center infrastructureServer/storage/network hardwareLinux administrationCoolingElectrical systemsStructured CablingDependableInterest in learningTime managementDetail-orientedTeam playerVerbal communicationWritten communication