On-Call IT Field Technician & TV Configuration - Syracuse, NY- HIRING NOW jobs in United States
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Geeks on Site · 2 months ago

On-Call IT Field Technician & TV Configuration - Syracuse, NY- HIRING NOW

Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers, including troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners.

ComputerConsultingConsumer ElectronicsE-CommerceInformation TechnologyIT InfrastructureSoftwareTechnical SupportTraining

Responsibilities

Diagnose and repair hardware/software issues on Windows and macOS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed

Qualification

PC troubleshootingMac troubleshootingNetwork configurationPrinter configurationCustomer communication

Required

Ability to troubleshoot PCs and Macs
Experience resolving network issues
Experience repairing or configuring printers/scanners
Ability to diagnose and repair hardware/software issues on Windows and macOS systems
Experience resolving boot errors, OS issues, and login problems
Ability to set up or troubleshoot Wi-Fi and wired internet connections
Experience replacing or upgrading hardware (HDD, RAM, cooling fans, etc.)
Ability to configure or connect printers and scanners (Canon, HP, Brother, etc.)
Experience addressing common printer error codes (e.g., ink absorber, paper feed, connectivity)
Ability to perform general maintenance on multifunction printers (MFPs)
Experience reinstalling operating systems using bootable USBs or recovery media
Ability to install remote tools or shortcuts as requested
Strong communication skills to interact with customers and provide basic post-service support
Ability to document service visits and escalate complex issues as needed

Company

Geeks on Site

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The premium computer, on-site or online, repair and tech support company.

Funding

Current Stage
Growth Stage

Leadership Team

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George Otte
President
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Company data provided by crunchbase