Level 2/3 IT Network Support Technician jobs in United States
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B&L PC Solutions, Inc · 4 months ago

Level 2/3 IT Network Support Technician

positionHauppauge, NY 11788
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$95K/yr - $130K/yr
date3+ years exp

B&L PC Solutions is a leading Managed Services Provider (MSP) with over 25 years in business, supporting small and mid-sized businesses across Long Island, New York. They are seeking a Level 2/3 IT Network Support Technician to provide advanced support for IT issues, manage network equipment, and assist with project implementations while ensuring excellent client service.

Cloud ComputingCyber SecurityHealth CareInformation ServicesInformation TechnologyNetwork SecurityVoIP

Responsibilities

Serve as an escalation point for advanced support issues across servers, networks, and cybersecurity systems
Configure, maintain, and troubleshoot Windows Servers, Microsoft 365, Active Directory, Azure, and virtualization platforms
Manage network equipment (switches, firewalls, routers, wireless)
Support and maintain backup/disaster recovery systems (Datto, Axcient)
Assist with project implementations: server migrations, network upgrades, Microsoft 365 deployments, cybersecurity rollouts
Provide on-site technical support directly to clients, ensuring SLA adherence
Document systems, procedures, and client environments

Qualification

Windows ServerActive DirectoryMicrosoft 365Networking conceptsVMware/Hyper-VCybersecurity toolsCompTIA Network+/Security+Troubleshooting skillsCisco CCNAFortinet NSECommunication

Required

3–5+ years of IT support in an MSP or multi-client environment
Expertise in Windows Server, Active Directory, DNS/DHCP, Group Policy
Strong Microsoft 365 admin skills (Exchange, Teams, SharePoint, Intune)
Proficiency with networking concepts (VLANs, VPNs, firewalls, IPS)
Experience with VMware/Hyper-V and Datto/Axcient BDRs
Familiarity with cybersecurity tools (SentinelOne, ThreatLocker, Blackpoint Cyber)
Strong communication and troubleshooting skills

Preferred

Preferred certifications: Microsoft, CompTIA Network+/Security+, Cisco CCNA, Fortinet NSE

Benefits

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Simple IRA with company match
Paid time off and holidays
Professional development and certification support

Company

B&L PC Solutions, Inc

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Started in 1997, B&L PC Solutions is a complete technology solution provider.
dateFounded in 1997
location
Hauppauge, New York, USA
people-size11-50 employees
web-link
https://www.blpc.com/

Funding

Current Stage
Early Stage
Company data provided by crunchbase