Marmic Fire & Safety Co. ยท 3 months ago
Fire Alarm Technician
Ashland, Virginia
Full-time
Onsite
Mid Level
3+ years expMarmic Fire & Safety is committed to community safety by protecting clients from fire hazards. The Fire Alarm Technician will be responsible for installing, maintaining, and repairing alarm systems, ensuring safety and functionality for clients while adhering to relevant codes and standards.
Public Safety
Responsibilities
Install, configure, and test alarm systems, including fire alarms, burglar alarms, and related equipment, according to company standards and client specifications
Perform routine maintenance and inspections on alarm systems to ensure optimal performance and compliance with safety regulations
Diagnose and repair issues with alarm systems, including troubleshooting and resolving technical problems
Provide on-site technical support and troubleshooting for clients experiencing issues with their alarm systems
Offer expert advice and recommendations to clients on system upgrades, maintenance, and best practices for alarm system use
Respond promptly to service calls and emergencies, ensuring timely and effective resolution of issues
Maintain accurate records of service activities, including installation details, maintenance performed, and any repairs or parts used
Complete service reports and documentation in a timely manner, providing detailed information for billing and follow-up purposes
Keep detailed logs of client interactions and service history for ongoing client support and reference
Deliver exceptional customer service, building positive relationships with clients and addressing their concerns professionally and courteously
Educate clients on the operation and features of their alarm systems, ensuring they understand how to use and maintain their equipment
Ensure that all work is performed to the highest standards of quality and safety, reflecting positively on Marmic Fire and Safety
Adhere to all safety protocols and industry regulations while working on alarm systems
Ensure that all installations and repairs comply with relevant codes, standards, and company policies
Stay updated on industry trends, new technologies, and best practices related to alarm systems
Qualification
Required
3+ years of experience as a fire alarm technician which includes service calls, programming panels and performing inspections
Working knowledge of IBC/IFC, UFC, and NFPA codes and standards
High school diploma or equivalent
Strong knowledge of alarm system components, wiring, and troubleshooting techniques
Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently
Outstanding customer service skills, with the ability to communicate clearly and professionally with clients
Valid driver's license with a clean driving record
Ability to work independently and manage multiple tasks in a fast-paced environment
Ability to work on-call as needed
Preferred
Technical certification or training in alarm systems, electronics, or a related field is preferred
NICET certification or training in alarm systems, electronics, or a related field is preferred
Basic knowledge of AC/DC circuitry, associated low voltage systems
Basic knowledge and experience with Electrical Systems and Alarms
Benefits
Weekly paychecks
Employee Ownership Program
Pay progression based on performance and NICET certification advancement
Company-paid training programs and on-the-job training.
Potential for a sign-on bonus
401K plan with up to a 4% company match
Medical, Dental and Vision Insurance effective the first of the month following your start date
Tele-health services if healthcare coverage is elected
Accrual of up to 13 days of Paid Time Off (PTO) in your first year
7 Paid Holidays annually
Company vehicle with maintenance care and fuel card, excluding Helper roles
Company cell phone and IT tools
Uniform and boot allowance
All necessary tools and equipment to perform your job
Company
Marmic Fire & Safety Co.
We are a company Protecting Our Communities by delivering end-to-end fire and life safety services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-07-23Acquired
Leadership Team
Greg Bochicchio
Chief Executive Officer
Elizabeth Tully
Chief Human Resources Officer
Company data provided by crunchbase