Piedmont Service Group ยท 5 months ago
HVAC Service Technician Chiller Tech
Piedmont Service Group (Myrtle Beach)
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expPiedmont Service Group is seeking a qualified HVAC Service Technician with extensive experience in large commercial HVAC systems. This role is crucial for delivering technical expertise and support to our key customers and field staff, focusing on diagnosing complex issues and implementing effective solutions in a commercial setting.
EnergyHeating Ventilation and Air Conditioning (HVAC)Information TechnologyRenewable Energy
Responsibilities
Conduct detailed analysis, troubleshooting, installation, repair, and maintenance of heavy commercial HVAC equipment, including chillers, boilers, cooling towers, heat exchangers, compressors, ventilation systems, and energy management controls
Perform comprehensive field inspections to ensure compliance with internal quality standards, documenting findings to identify operational trends and drive process improvements
Engage in customer-facing discussions to address quality concerns and recommend corrective actions
Collaborate with the sales team by providing technical insights for developing detailed work scopes and accurate cost estimates, enhancing credibility with customers and supporting the sales process
Act as a mentor to field technicians, providing guidance through phone support, on-site shadowing, and specialized training programs to elevate technical competence and service delivery
Qualification
Required
Minimum of 10 years of hands-on experience with heavy commercial mechanical systems, supported by relevant vocational training or trade certifications
In-depth knowledge of heavy commercial HVAC systems, including chillers, boilers, VAV systems, controls, and CRAC units
Familiarity with building management systems (BMS) and advanced HVAC technologies is essential
Proven ability to effectively multitask and work collaboratively with service management, dispatch, and other internal teams to optimize service operations
Strong technical communication skills, with the ability to articulate complex concepts clearly to customers and train field personnel effectively
Willingness to provide after-hours support for urgent customer needs and field personnel assistance
Must possess Universal CFC certification
Proficient in using computers and mobile devices for diagnostics and reporting
Basic leadership skills with a focus on collaboration and cross-functional teamwork to enhance operational efficiency and customer satisfaction
Experience in project estimating, job cost development, and management of HVAC service projects
Ability to deliver effective training sessions that foster high levels of engagement and knowledge retention among participants
Role includes providing support to approximately 7 field technicians, 1 service manager, and 3 project or maintenance sales representatives, with occasional assistance for other Piedmont Service branches
Valid NC Driver's License required for travel to job sites
Capable of lifting heavy equipment (up to 50 lbs.) with appropriate safety measures
Ability to perform physical tasks such as bending, climbing, pulling, pushing, balancing, kneeling, twisting, and standing for extended periods
Competence in using ladders and performing service tasks at heights, including setting up and maneuvering ladders up to 28 feet high
Ability to navigate stairs, catwalks, and other elevated work areas safely
Preferred
BL licenses are a plus
Benefits
Medical, Dental, and Vision Insurance
Life & AD&D Insurance
Short and Long-term Disability
AFLAC and other voluntary benefits
401(k) / Profit Sharing
Professional Training Opportunities
Paid Vacation, Sick Days, and Holidays
Company-Provided Vehicle
Company
Piedmont Service Group
Piedmont Service Group Vision: To bring value to our customers and employees by proactively providing unparalleled service and communication with integrity, honesty, and professionalism.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kenneth Oesch
Chief Financial Officer
Company data provided by crunchbase