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Texas State Technical College · 1 day ago

Network Field Technician

Marshall, TX

Full-time

Onsite

Entry, Mid Level

$49K/yr - $54K/yr

2+ years exp

Texas State Technical College is seeking a Network Field Technician who will provide on-site technical support and network troubleshooting across multiple campus locations. The role involves hardware/software installation, diagnostics, and end-user assistance, ensuring responsive and secure IT service.

EducationInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

Support connectivity and performance across TSTC’s campus networks, including physical installation and maintenance of Ethernet cables, switches, access points, and related infrastructure

Configure IPs, NAT rules, DHCP, and DNS. Assist with Wi-Fi segmentation and VPN support

Use diagnostic tools to identify and resolve user and equipment connectivity issues

Provide desktop and device support across platforms (Windows, macOS, mobile)

Perform installation, configuration, and break/fix repair for faculty and staff

Address role-based access needs and permissions in alignment with policy

Set up and operate audiovisual systems (e.g., projectors, microphones, video displays) for meetings and events

Address AV hardware issues and ensure technical readiness

Support select enterprise applications and backup procedures

Ensure compliance with licensing, security, and change management policies

Document support actions and contribute to knowledge base development

Coordinate with Help Desk, Field Techs, and Network Administrators to resolve escalated issues

Maintain accurate technical documentation, including network diagrams, IP maps, and ticket updates

Follow standard procedures for service delivery

Perform tasks requiring lifting up to 50 lbs., use of ladders, and physical maneuvering in tight spaces

Maintain CJIS compliance and support secure access practices

Qualification

Network troubleshootingDiagnostic tools proficiencyEnterprise application supportCompTIA Network+ certificationOSI modelDHCP/DNSSecurity awarenessTime managementOrganizational skillsCommunication skillsAdaptability