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Parks Automotive Group · 5 months ago

Service Technician - Hourly P/T (57904)

Hendersonville, NC, USA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Parks Automotive Group is seeking a Service Technician to perform maintenance and repair orders efficiently according to dealership standards. The role involves diagnosing and repairing vehicle automotive systems, conducting inspections, and ensuring customer satisfaction through quality service.

AutomotiveSalesTechnical Support

Responsibilities

Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards

Execute repairs under warranty to manufacturer specifications

Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc

Perform multi-point inspections

Executes the service SOP (Standard Operating Procedures) at all times

Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle

Fix the vehicle right the first time! Make quality checks after each repair

Saves and tags parts of the job if under warranty or if requested by the customer

Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs

Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment

Clock on and off all repair orders as required

Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology

Participates in manufacturer-sponsored training programs, schools, and events

Adhere to company regulations and keep abreast of recalls, updates, and bulletins

Reports machinery malfunctions or defects to supervisor

Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles

Input all vehicle recommendations and complete check sheets in MPI

Find pricing and availability of needed parts in the 'notes' section in MPI

Report any safety issues to management and ensure a clean working area

Qualification

Mechanical experienceVehicle mechanical operationsManufacture certificationDiagnostic toolsComputer skillsReading comprehensionCommunication skillsTeam playerMotivation