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Garage Door Medics · 2 months ago

Garage Door - Install Technician

San Diego, CA

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Garage Door Medics is seeking personable garage door technicians and installers for a rewarding career opportunity. The role involves performing garage door installations, maintenance, and repairs while ensuring excellent customer experiences and adhering to safety protocols.

Building MaintenanceConstructionHome ImprovementHome Services

Responsibilities

Continuous evolution of skills to amplify both personal acumen and the collective expertise as a team

Adherence to safety protocols and guidelines. Prioritize personal well-being and foster a secure environment for the team, clients, and broader community

Uphold accurate records of all work undertaken. Documenting notes, diagrams, and photos. Streamline future maintenance and repairs, elevating operational efficiency

Thorough inspections of installations and repair, aligning them with industry benchmarks and company standards

Workmanship guarantees installations and repairs meet the highest safety standards and exceed client expectations

Maintain a positive, empathetic and professional attitude toward customers and employees at all times

Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

Maintain records of customer interaction, transactions, comments, complaints

Seize opportunities to upsell products when they arise

Understanding our products/services inside and out

Communicate and coordinate with colleagues as necessary

Perform other duties as assigned

Qualification

Garage door installationMechanical aptitudeCustomer serviceOSHA safety rulesService TitanBasic hand toolsTime managementActive listeningAdaptability

Required

Valid license and clean MVR

Mechanical aptitude

Saturday availability a must

Experience in garage door installation, repair and maintenance of Commercial door systems a plus (sectional, rolling steel, fire doors, high speed doors, and dock equipment)

Ability to lift 75 plus pounds, climb a ladder and use basic hand tools

Familiar with OSHA safety rules and best practices

Excellent customer service, and organizational skills

Ability to understand root causes of technical situations

Strong verbal communication skills along with active listening

Ability to use tablets for paperwork

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

High school degree