On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin jobs in United States
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Geeks on Site · 3 months ago

On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin

Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.

ComputerConsultingConsumer ElectronicsE-CommerceInformation TechnologyIT InfrastructureSoftwareTechnical SupportTraining

Responsibilities

Diagnose and resolve hardware and software issues on Windows and Mac devices
Troubleshoot OS problems: boot errors, blue/black screens, login failures
Perform clean-ups and system tune-ups for slow/unresponsive machines
Assist with wired and wireless internet connectivity issues
Replace hardware components: hard drives, fans, RAM, etc
Reinstall or repair Windows/macOS using bootable USB or recovery tools
Setup and troubleshoot commercial printers and scanners
Add remote support tools or desktop shortcuts as needed
Educate clients with basic how-to or post-service guidance
Document service details and escalate complex problems if necessary

Qualification

IT support experienceWindows 10/11 troubleshootingMacOS troubleshootingHardware replacementNetworking basicsProfessional attitudeCommunication skillsIndependent work

Required

2+ years of IT support experience, ideally in the field
Comfortable with Windows 10/11, macOS, and BIOS-level troubleshooting
Skilled in hardware replacement and component-level repair
Knowledge of networking basics (LAN/WiFi setup and troubleshooting)
Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.)
Reliable vehicle and valid driver's license
Strong communication skills and a professional attitude
Ability to work independently and manage your own time

Preferred

Familiarity with commercial printers/scanners is a plus

Benefits

Competitive on-site pay: $40-$45/hour
Fully flexible schedule — you only accept jobs when you're available
Be part of a nationally recognized tech service brand
Dispatching, client communication, and billing are handled for you

Company

Geeks on Site

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The premium computer, on-site or online, repair and tech support company.

Funding

Current Stage
Growth Stage

Leadership Team

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George Otte
President
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Company data provided by crunchbase