The Raymond Corporation · 3 months ago
Experienced Field Service Technician
North Las Vegas, NV, 89081, United States
Full-time
Onsite
Mid Level
$22.90/hr - $57.50/hr
3+ years expThe Raymond Corporation is committed to providing end-to-end warehouse solutions, and they are seeking an Experienced Field Service Technician to join their service team. The technician will be responsible for the proficient repair and service of customer equipment, maintaining good communication with customers, and adhering to safety guidelines.
IndustrialMachinery Manufacturing
Responsibilities
Repair all types of equipment that Raymond West sells and services
Update training and skills on a continuing basis
Train other employees as needed
Maintain a profitable billing level
Follow all Service Department procedures
Communicate with assigned Field Supervisor
Complete all paperwork transactions in a timely, neat, accurate and orderly fashion
Communicate all options to customers before proceeding with work
Have the necessary tools to perform repair and scheduled service work
Complete jobs within quoted time limits when applicable
Maintain a clean and orderly (inside and outside) vehicle
Maintain an accurate assigned parts inventory, if applicable
Always represent the entire company
Pass Raymond Certification and re-certification if applicable
Maintain good working knowledge of customers and equipment in assigned areas
Maintain an acceptable driving record as established by the company’s insurance carrier
Report accidents whether self or customer
Account for 100% of available time during working hours
Must be willing to work overtime when necessary
Must coordinate all overtime with assigned supervisor
Must follow all procedures in the company’s Employee Handbook
Must follow safety procedures and use good judgment in regard to safety
Must be willing to work out of town as necessary
Establish a positive rapport with customers
Perform other specific duties and projects as assigned by the Service Supervisors or Managers
Qualification
Required
Excellent written and verbal communication skills
Ability to read, write and speak English fluently
Excellent Organizational Time Management skills
Proficient in Microsoft office Suite and similar software
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to speak effectively before groups of customers or employees of an organization
Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required
Must be able to fulfill essential job function in a consistent state of alertness and safe manner
Must be self-motivated and able to manage time efficiently
Must be customer oriented
Able to exhibit professional behavior at all times
Willing to follow mandates and procedures of the Service Department
Ability to deal with customers on a face-to-face basis
Maintain a sound working relationship with other technicians and fellow workers
Must pass all available certificates appropriate to the position
Must have working knowledge of basic D.C. electricity, basic A.C. electricity, internal combustion, and diesel engines
Ability to write routine reports and correspondence
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Raymond Level 1 Certified or working towards that goal, if applicable
Must possess a valid driver's license with no more than the allowable level of points on record, if applicable
Maintain personally owned tools according to approved minimum tool list
Maintain additional tools as required by duties and certification level
Must be able to take direction
Must be a team player, i.e., to work with peers
Must have working knowledge of hydraulic systems
Must have mechanical abilities
Must maintain a clean, neat, and professional appearance
Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility
Motivated to continuous self-development and training
Willing to assume more responsibility as required
High school diploma, general education degree (GED) or equivalent
Minimum of 3 years breakdown experience or comparable service experience; or equivalent combination of education and experience
Must be able to be insured by Raymond West
Benefits
Medical
Dental
Vision
401k with company match
Flexible spending accounts
Disability insurance
Life insurance
Personal time off
Holiday pay
Company
The Raymond Corporation
Subsidiary of Toyota Industries Corp. focused on electric forklifts in North America.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.25M2025-01-08Acquired
2014-12-22Grant· $0.25M
Leadership Team
Mike Field
President & Chief Executive Officer
Allison Shaughnessy
Human Resources Business Partner
Recent News
2025-10-10
Company data provided by crunchbase