Robust.AI · 2 months ago
Robot Technician (East Coast)
New Jersey, United States
Full-time
Hybrid
Mid Level
$60K/yr - $85K/yr
4+ years expRobust.AI is a fast-growing startup focused on redefining robotics through innovative technology. The Robot Technician will play a critical role in the Customer Success Team, responsible for deploying and maintaining warehouse robotic systems while providing technical support and training to customers.
Artificial Intelligence (AI)RoboticsSoftwareWarehouse Automation
Responsibilities
Work with customers to deploy and support robotic fleets in the warehouse
Provide detailed training to customer teams onsite
This is a remote role, candidates must be able to work onsite at multiple customer sites throughout the United States
Able to travel on short notice up to 80% of the time within the designated region for site inspections and repairs
Commission, test, and debug robotic systems, remotely troubleshooting with the engineering team as needed
Conduct routine and incident maintenance for our robot fleet
Provide timely repairs and decrease the time our robots are out of production
Maintain records of service calls, training, and expenses
Study technical manuals and attend training sessions provided by engineers
Provide support for root cause analysis for major incidents in the field
Report on critical team metrics such as mean time to repair and first contact resolution rate
Qualification
Required
Strong verbal and written communication skills
Empathy and ability to respond appropriately in stressful situations
Safety orientation and understanding of maintenance and training importance
Attention to detail in packing, assembly, and maintenance instructions
Comfort with electrical and mechanical tools including digital multimeter, soldering tools, crimping tools, torque wrenches, and hand tools
Comfort with software including flashing firmware, using command line interfaces, Linux-based operating systems, and simple Bash commands
Self-starter with a growth mindset and ability to work independently without supervision
Physical ability to be on feet for long periods and lift up to 50 lbs
Ability to travel on short notice up to 80% of the time within the designated region for site inspections and repairs
Preferred
4+ years of troubleshooting and debugging experience with robotics, industrial automation, or similar mechatronics industries — especially mobile robotics
Experience with basic system administration and network configuration
Experience with relational databases and SQL
Experience reading and interpreting mechanical drawings, system block diagrams, circuit schematics, and engineering manuals
Experience with Google Workspace applications, especially Sheets
Benefits
Stock options and huge growth potential
Strong startup (and fun) culture
Medical, Dental, and Vision coverage
Flexible vacation and sick leave practices
Paid parental leave
Company
Robust.AI
Robust.AI is a robotics company that focuses on creating human-centered robotic solutions.
51-200 employees
H1B Sponsorship
Robust.AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (1)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$42.5MKey Investors
Prime Movers LabJazz Venture PartnersPlayground Global
2023-04-20Series A· $20M
2020-10-28Series A· $15M
2019-06-06Seed· $7.5M
Leadership Team
Anthony Jules
Co-founder and CEO
Rodney Brooks
CTO & Founder
Recent News
2025-11-26
Company data provided by crunchbase