ACE Hardware ยท 5 months ago
Stihl & EGO Repair Technician (Store 191, Ellicott CIty, MD)
Store 191- Ellicott City, MD
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrAce Retail Holdings is one of the largest hardware retailers in the United States, operating over 220 neighborhood stores. The Stihl & EGO Repair Technician will maintain merchandise levels, assist customers, and ensure store cleanliness while embodying the company's core values.
Retail
Responsibilities
Project a positive representation of Westlake Ace Hardware
Proactively assist customers in solving problems
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store
Project a friendly, outgoing demeanor; work well with customers as well as associates
Ensure all pages and calls are answered promptly, courteously and effectively
Forward any customer complaint that cannot be handled to a member of management
Possess good product knowledge and knowledge of store layout and location of products
Responsible for cycle counting and maintaining desirable inventory level in assigned department(s)
Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment)
Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s)
Responsible for maintenance of back stock levels in assigned department(s)
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s)
Assist with overall maintenance of the store
Ensure that weekly price changes are done in assigned department(s)
Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s)
Assist with providing a clean and orderly sales floor including end caps and ad merchandise
Assist with merchandise resets throughout store, especially in assigned department(s)
Ensure signage is current in assigned department(s)
Operate forklift with proper training
Communicate any Store Support Center issue to General Manager for follow up
Participate in store meetings
Communicate any merchandising, cost control or sales ideas to General Manager
Be professional in appearance and actions
Perform all other duties as assigned
Qualification
Required
High School or GED equivalent
Standing, walking, lifting (up to 25lbs) and climbing
Preferred
Floor sales and/or replenishment experience in a retail environment preferred
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
Founded in 1924
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase