NEOGOV · 3 months ago
School Counseling Technician - Manchester MS 2025-26
Richmond, VA
Full-time
Onsite
New Grad, Entry Level
$37K/yr - $63K/yrNEOGOV is associated with Chesterfield County Public Schools, which is looking for a School Counseling Technician. The role involves providing secretarial assistance to school guidance staff and coordinating daily administrative activities while managing sensitive information and student records.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as central information point to the public, students and faculty regarding a variety of matters related to school operations and policies
Screens visitors, phone calls and mail
Responds to inquiries that do not require the administrator’s attention
Obtains and provides information requested from within and outside the organization
Fields inquiries about SOL’s, SAT’s, PSAT’s and AP Testing
Maintains good rapport with students, staff and parents
Protects the confidentiality of written and spoken information processed in the guidance office
Collects and processes all data pertinent to the students’ educational record for enrollment according to CCPS procedures
This includes but is not limited to residency verification, custody petitions, immunizations and IEP’s as well as inputting all information into the database
Withdrawal of a student requires documentation that all books and materials have been returned, grades processed and records forwarded to the next school
Responsible for the collection, filing, maintenance and security of all student records
This includes the transfer of records from elementary to middle and middle to high
Provides access to student records by viewing, copying, faxing, or mailing as a response to appropriate requests from parents, students and others
Process transcript requests of former students for graduation verification for employment and inquiries from state correctional facilities and social security disability administration
Must be familiar with Chesterfield County record keeping policies and state and federal regulations
Prepares records for microfilming for students who graduate or withdraw from the system
Dissemination of interims and report cards for all students
Responsible for keeping the Student Information System updated through collection of current information and audit reports
Copy, sort and mail mid-year transcripts for all college applications
Send final transcripts to colleges selected by students
Prepare senior diploma orders verifying student’s official names
Assist in the preparation of scholarship and award program scripts
Process students’ applications for college, scholarships, alternative education programs, summer and special programs and Chesterfield Tech applications
Prepare 'Seniors in Danger of Failing' notices first and second semester
Issues work permits
Pulls reports from the Student Information System for teachers, counselors and administrators
Uses a personal computer to create spreadsheets, compose correspondence, manage databases and create reports and documents as required in carrying out daily guidance duties
Orders and maintains supplies for the Guidance Department
Generates reports, pulls reports from the Student Information System for teachers counselors, administrators
Uses a personal computer to create spreadsheets, compose correspondence, manage databases and create reports and documents as required in carrying out daily guidance duties
Acts as liaison to social workers, probation officers, physical therapists, etc
Daily contact with parents and students as well as occasional contact with the following: Guidance departments throughout the state and nation regarding transferring students, social workers, etc, College Admissions Representatives, Military Recruiters, Student Services Providers, Detention Home Personnel, Prevention Services/Mental Health, Greater Richmond Area Scholarship Counselor (GRASP)
Responsible for training and providing work direction to student aides
Independent decision-making is used when concerns or questions come up that can be solved logically by the individual in the position
Verification of documentation for enrollment is the responsibility of the guidance technicians
If there are extenuating circumstances, they will seek the supervisor’s advice
Qualification
Required
Considerable knowledge of office operations and procedures
Business English and mathematics
Office equipment to include manual and automated filing systems
Working knowledge of related school programs and regulations
Working skill in the use of a personal computer, utilizing word processing, spreadsheet and database software
Demonstrated ability to compose correspondence, assemble data and prepare reports, charts and forms
Ability to organize work
Ability to communicate effectively both orally and in writing
Ability to interpret, explain and apply policies and procedures
Ability to exercise judgment and work effectively with all levels of personnel, students and the public
Education, training or experience sufficient to demonstrate the required knowledge, skills and abilities
Federal Bureau of Investigation (FBI) Criminal History Investigation
State Police Criminal History Investigation
Child Protective Services (CPS) Investigation
Tuberculosis Screening/Test
Benefits
Chesterfield County Public Schools offers a wide variety of benefits to employees.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
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2025-10-31
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