SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
General Labor / Restoration Technician
Janesville, WI 53546
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18/hrSERVPRO of Rock County is hiring a General Labor / Restoration Technician to help make fire and water damage 'Like it never even happened'. The role involves performing production processes, managing job documentation, and ensuring customer needs are met while maintaining safety and quality control on job sites.
Responsibilities
Inventory and load the work vehicle with equipment, products, and supplies needed for each project. Maintain a clean and organized vehicle and clean equipment appearance
Prepare rooms/areas for work activities. Set up staging area and equipment for each project
Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance
Perform production processes as scheduled and ensure quality control
Communicate with crew chief and other technicians to maintain efficient production processes
Manage and complete jobs according to SERVPRO® processes per work order
Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish
Follow and enforce all safety procedures on the job site
Communicate and establish relationships with commercial, insurance, and residential customers
Explain processes and answer customer questions, as needed
Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Manage job file documentation to ensure complete and accurate project details
Manage assets by protecting and using equipment and materials properly
Walking and standing for long periods of time, driving, sitting, climbing
Qualification
Required
Effective oral communication
Basic math skills
High school diploma/GED
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law
Preferred
Experience in cleaning/restoration preferred
IICRC certifications preferred
Benefits
401(k)
401(k) matching
Dental insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Life insurance
On-the-job training
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase