Apply on Employer Site

Linnaeus · 4 months ago

Credentialed Veterinary Technician - West Hollywood CA

Los Angeles, CA

Full-time

Onsite

Mid Level

$30/hr - $36/hr

Linnaeus is seeking a Credentialed Veterinary Technician to join their team at VCA Miller Robertson in West Hollywood, CA. The role involves assisting the veterinarian and hospital staff with patient care, including treatments, surgeries, and maintaining the cleanliness of the facility.

Health CareVeterinary

Responsibilities

Client Relations

Nursing Care

Housekeeping/Maintenance

Examinations/Assessments

Record Keeping

Anesthesia

Surgery

Radiology

Dentistry

Laboratory

Pharmacy

Marketing

Client Relations:

Agree to incorporate the principles of the VCA Mission Statement, Three Steps of Service and VCA Standards of Client Service in their daily job performance

Demonstrate excellent relations with clients/pets in waiting and/or exam rooms:

Assist receptionists with client/patient checking in and checking out of hospital

Ensure that clients and pets feel welcome and comfortable

Serve as “Ambassadors” for creating and maintaining goodwill for the hospital

Build rapport with clients and pets

Immediately greet clients and their pets by name making eye contact with clients while speaking to them

Exceed the client’s expectations of service

If there is a delay, keep clients informed of expected waiting time

Must support reception staff by providing telephone support to ensure that clients’ calls and requests are being processed in a timely manner

Provide support to reception staff in appointment scheduling

Ability to effectively communicate and educate clients on general animal husbandry and answer non-medical questions:

General dietary requirements, and feeding schedules

Vaccination schedules for dogs and cats

Basic dietary recommendations (types of diets that may be recommended for a pet)

Dental care instructions

Indications for performing routine laboratory tests (i.e. fecals, heartworm, leukemia, etc.)

Housebreaking techniques

General flea and tick control

VCA Quality Care Programs, especially the staff question and answer sections and the information on each program’s client information sheet

Nursing Care:

Compassionate nursing care is the top priority for all patients

Make certain all patients are kept clean and as comfortable as possible

Assist in treating hospitalized animals under veterinary supervision

Continuously monitor all patients admitted to the hospital

Ensure all patients are clearly identified including entry on hospital day sheet, cage card, and ID collar

Assist veterinarians to direct traffic (patients and care) and leverage staff time

Efficiently organize daily duties and medical-surgical procedures to best utilize staff’s time

Participate in client communication and education, explaining administration of medications, follow-up care, diet recommendations and general animal care. • Flexibility in working hours is required to ensure that the job is done properly (willing to work beyond scheduled hours if necessary)

Housekeeping and Maintenance of Hospital:

Make certain entire hospital both inside and outside, including treatment, surgery, kennels, runs, parking lot and entry is kept very clean throughout the day (so that a client could enter the treatment room and/or hospital ward and see their pet without any notice). This includes your own clothing and appearance

Advise Medical Director or Technical Supervisor of any conditions that are unsafe, including unrecognized hazards or infractions of safety rules

Qualification

Registered Veterinary TechnicianDental experienceAnesthesia experienceEmergency careVeterinary facility experienceComputer skillsClient relationsCommunicationTeam player

Required

Previous experience or training/education working in a veterinary facility

Must be friendly, outgoing, 'people oriented.'

Excellent communications skills

Must be capable of being cross-trained for front office receptionist duties that will be expected in the job

Telephone and computer skills are necessary

Must be a team player willing to learn new techniques and treatments and to accept change

College or college-equivalent education as required in becoming a Registered or Certified Veterinary Technician

Direct and guide veterinary assistants, including kennel attendants

Technician training as needed

Perform emergency care within regulatory limits

Dental and anesthesia experience a must

Dependable attendance is required

Any allergies to animals must be controllable through medication

Must be able to lift 40 pounds

Must be willing to work long or irregular hours under pressure conditions

This position requires the ability to walk, bend, stand and reach constantly during a minimum 8-hour day

Visual acuity sufficient to maintain accurate records, recognize people and understand written directions

Ability to speak and hear sufficiently to understand, give information in person and over the telephone

Fine motor skills adequate for utilizing hospital equipment such as electric clippers, syringes, radiology equipment, laboratory equipment, computers, etc