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Canon Financial Services, Inc. · 3 months ago

Field Service Technician I - Staten Island Area

US-NJ-Roseland

Full-time

Hybrid

New Grad, Entry Level

$19/hr - $26.31/hr

Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. They are seeking a Field Service Technician to provide efficient maintenance and support for Canon products, ensuring high levels of customer satisfaction and compliance with service standards.

BankingFinancial Services

No H1B

Responsibilities

Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping

Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance

Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned

Showcasing strong customer communication and satisfaction skills

Maintaining the performance of assigned machines

Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets

Qualification

Field Service MaintenanceCustomer CommunicationTechnical DocumentationBasic Internet KnowledgePhysical Stamina

Required

Hold a High School diploma or equivalent experience required

Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class

Ability to travel (valid driver's license and acceptable driving record necessary)

Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises

Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling)

Benefits

Employee referral bonus

Employee discounts

"Dress for Your Day" attire program (casual is welcome, based on your job function)

Volunteer opportunities to give back to our local community

Swag! A Canon welcome kit and official merch you can’t get anywhere else

Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.