Apply on Employer Site

Hubler Automotive Group · 3 months ago

Automotive Technician

Bedford, IN

Full-time

Onsite

New Grad, Entry Level

Hubler Automotive Group is seeking an Automotive Technician to join their team. The role involves troubleshooting customer concerns, maintaining vehicle service standards, and ensuring customer satisfaction through effective communication and service delivery.

AutomotiveFinanceFleet ManagementSales

Responsibilities

Correctly troubleshoot customer concerns using the latest administrative and technical tools provided

Ensure that common courtesy is shown toward all customers you come into contact with

While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged

Keep up to date with all technical publications, Service Comm, and Asist terminal operations

Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time

Address all original customer concerns before moving onto additional sales

Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation

Ensure the customers vehicle is returned as clean, or cleaner than when it arrived

Participate in any Factory, or in-house sponsored training programs offered to you

Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy

Perform any other duties assigned by the Service Manager, ASM or Group Leader

Always come to work on time, ready to work, and in a clean uniform

Qualification

ASE certificationDiagnostic skillsCustomer service skillsTechnical aptitudeJudgementHigh-energy personalityProfessional appearanceCommunication skills