Apply on Employer Site

Health Solutions West · 2 months ago

Electronic Healthcare Information Technician

Grand Junction, CO, USA

Full-time

Onsite

Mid Level

$68K/yr - $68K/yr

Health Solutions West is the Western slope’s largest behavioral health care organization, covering more than 23,000 square miles across 10 counties. The Electronic Healthcare Information Technician will be responsible for designing and maintaining EHR forms, providing Help Desk support, and training end users on EHR operating systems and applications.

Health CareMedicalSocial Assistance

Responsibilities

Works closely with stakeholders and EHR team to support and maintain applications in a manner that is aligned with organizational workflows and priorities

Problem solves, assesses processes and issues, and collaborates with clinical and management staff to develop solutions resulting in efficient and functional workflows for end users of the EHR application

Works closely with EHR team to maintain coding, compliance, and security standards

Resolves help desk tickets for clinical, billing and technology issues related to the EHR

Provides EHR training to end users

Works in collaboration with EHR team to research, evaluate and make recommendations regarding the implementation, support and optimization of EHR, PM, related software applications development, hardware and infrastructure

Ensure interdepartmental coordination of EHR, PM and associated systems on-going maintenance activities including software validation, user acceptance testing, and documentation development

Works closely with other EHR specialists to collaborate with cross-functional teams, including clinical, technical and revenue cycle/business subject matter experts in creating and defining functional requirements and information needs for product enhancement requests and special projects

Ensure that proper configuration management, security, and change controls are implemented and tested

Performance tuning experience (MS SQL Server configuration, query optimization, hardware configuration)

Understanding of data integration issues (e.g., validation, cleaning), familiarity with complex data structures

Programing/scripting experience and knowledge of software development life cycle is preferred

Provide technical assistance and cross training to other team members

Design and implement technology best practices, guidelines, and repeatable processes

Must be able to perform duties with moderate to low supervision

Performance of other work-related duties as assigned

Requires frequent standing, sitting and walking for prolonged periods of time

Occasionally lifts and carries items up to 15 pounds

Requires working under stress in emergency situations

Requires frequent operation of a computer

Qualification

EHR software maintenanceData integrationSQL ServerProgramming/scriptingTechnical assistanceTrainingMentoringProblem solvingCollaboration

Required

Bachelor's degree preferred

Required experience working within healthcare related industries

Experience in working with and maintaining Electronic Health Record (EHR) software, familiarity with myAvatar

Broad knowledge of current technology, tools and techniques for development, and a desire to expand technology stack

Familiarity with Data concepts and Relational databases (e.g., SQL Server)

Comfortable with 1:1 and small group training and mentoring

Ability to work onsite in Pueblo at least 4 days per week

Current Driver License and access to transportation during work hours required

Preferred

Programing/scripting experience and knowledge of software development life cycle is preferred

Benefits

Medical

Dental

Vision

Paid time off accrual and generous leave policy

403(b) benefits with 6% company match

Company

Health Solutions West

From substance use services to outpatient therapy and psychiatry, Health Solutions West provides a continuum of care for mental health and addiction challenges here on Colorado’s western slope.

Founded in 1972