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Fabick Cat · 4 months ago

Field & Shop Technician

Fenton, MO, 63026, United States

Full-time

Onsite

Mid Level

3+ years exp

Fabick Cat is the authorized dealer of Caterpillar equipment, providing parts and service for various industries. They are seeking skilled Service Technicians to perform maintenance and repairs on CAT equipment in both field and shop settings.

Construction

Responsibilities

On-Site Maintenance and Repair: Travel to customer sites to perform scheduled maintenance, troubleshooting, and repair of CAT equipment, including but not limited to:

Diagnosis and Troubleshooting: Utilize CAT diagnostic tools and technical manuals to identify and resolve mechanical, electrical, and hydraulic issues efficiently. Occasional operation of the machine in the determination of repair need or repair assessment may occur

Parts Replacement and Testing: Disassemble and assemble faulty parts, components, or systems on CAT machinery. Conduct tests and adjustments to ensure proper functionality and adherence to manufacturer specifications. Perform preventive maintenance and general machine upkeep

Emergency Repairs: Respond promptly to emergency service calls to minimize equipment downtime and maintain operational continuity for customers

Customer Interaction: Communicate professionally with customers, providing service updates, explaining technical issues, and offering recommendations for equipment performance optimization

Load or unload equipment or components from customer-owned or common carrier vehicles as needed

Documentation: Maintain accurate records of service activities, inspections, repairs, and parts usage. Complete service reports promptly for billing, warranty, and internal records

Safety Compliance: Adhere strictly to OSHA safety and Health protocols while performing tasks, identifying, and mitigating potential safety hazards

Shop Maintenance and Repair: Perform comprehensive maintenance and repair tasks on CAT equipment in our shop facility, including major overhauls, component rebuilds, and specialized repairs

Component Testing and Calibration: Test and calibrate CAT equipment components such as engines, transmissions, and hydraulic systems to ensure peak performance and reliability

Parts Management: Manage parts inventory in the shop, ensuring availability of necessary components for both scheduled and unscheduled repairs

Quality Assurance: Conduct thorough inspections and quality checks on repaired equipment to ensure adherence to manufacturer standards and customer expectations

Training and Development: Stay updated on CAT equipment advancements, service bulletins, and technical manuals. Participate in training sessions to enhance skills and knowledge

Qualification

Caterpillar equipmentDiesel enginesHydraulic systemsElectrical componentsTechnical troubleshootingMSHA certificationCommunication skillsProblem-solving ability

Required

3 - 5 years of proven experience as a Field Service Technician or Shop Technician specializing in Caterpillar equipment, with proficiency in the specific models listed above, or equivalent experience with heavy equipment or mining equipment, systems, engines, and components required

Strong troubleshooting and repair skills in CAT diesel engines, hydraulic systems, electrical components, and mechanical systems

Ability to diagnose complex technical issues utilizing laptop computers, gauges and instruments in all machine systems to find effective solutions promptly

Excellent verbal and written communication skills to interact effectively with customers and collaborate with team members

High school education or GED equivalent required

Technical, vocational, trade school education or equivalent work experience is required

Relevant certifications in diesel mechanics, CAT equipment maintenance, or equivalent training required

Ability to operate in a fast-paced environment that requires multitasking while maintaining a high level of organization

Occasionally lift and/or move up to 75 pounds

Candidates must be living within 50 miles of the location prior to starting this position