IT Field Support Technician jobs in United States
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Mercer Engineering Research Center ยท 4 months ago

IT Field Support Technician

positionMacon Campus
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$10/hr - $10/hr

Mercer Engineering Research Center is seeking an IT Field Support Technician to provide on-site support for faculty and staff. The role involves the installation, maintenance, and support of computer hardware and software, along with handling phone calls and emails.

IndustrialLogisticsMechanical EngineeringNon Profit

Responsibilities

Responsible for the installation, maintenance, and support of computer hardware and software
This position provides on-site support for faculty and staff but may also include answering phone calls and emails

Qualification

Computer hardware supportComputer software supportCustomer service experienceAnalytical skillsWritten communicationVerbal communicationProblem-solving skills

Required

Responsible for the installation, maintenance, and support of computer hardware and software
Provides on-site support for faculty and staff
Requires computer support experience/knowledge
Prior customer service experience preferred
Must have excellent written and verbal communication skills
Proven analytical and problem-solving skills
Must have the ability to carry up to 25 lbs. for short distances
Candidates without computer experience will not be considered for this position

Company

Mercer Engineering Research Center

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Mercer Engineering Research Center is a non-profit engineering and technology services provider company.
dateFounded in 1987
location
Warner Robins, Georgia, USA
people-size201-500 employees
web-link
https://www.merc-mercer.org/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase