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Teledyne Judson Technologies · 2 months ago

Field Service/Support Technician

US - Englewood, CO (TDY)

Full-time

Onsite

New Grad, Entry Level

$49K/yr - $66K/yr

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. The Field Service/Support Technician role involves providing quality service execution, including installation, maintenance, and repair of equipment, while ensuring customer satisfaction through effective technical support and training.

ElectronicsManufacturing

Responsibilities

Perform on-site installation, diagnose performance issues, repair, and preventative maintenance

Travel frequently, via airline or rental car, to locations around the country

Able to work outdoors on elevated platforms throughout the year

The physical ability to climb ladders, and stairs to reach stack platforms. Climbs could be as little as 20’ to 150’

The ability to work with minimal supervision while maintaining Teledyne Ethical standards

Must have excellent verbal and written communication skills

Competent with Microsoft Office Products

Provide technical support to customers via telephone

OJT training to customers

Depot Repair

Perform advanced fiber optic splicing and termination tasks

Other duties as deemed necessary by management

Qualification

Technical supportTroubleshootingFiber optic splicingCustomer serviceMicrosoft OfficeAnalytical skillsCommunication skillsTeamwork

Required

Associate degree in engineering, technology or related scientific study

Related field experience troubleshooting/repairing analytical equipment and/or training is a plus; or equivalent combination of education and experience

Ability to be analytical, solve problems, and provide technical support

Experience with customer service

Work well with other team members

Professional written and oral communication skills

Willing to travel overnight up to 75% of the normal work week

Must have excellent verbal and written communication skills

Competent with Microsoft Office Products

The physical ability to climb ladders, and stairs to reach stack platforms. Climbs could be as little as 20' to 150'

Able to work outdoors on elevated platforms throughout the year

The ability to work with minimal supervision while maintaining Teledyne Ethical standards