Agilent Technologies · 4 months ago
Service Technician, Specialist
US-CA-Santa Clara
Full-time
Onsite
Entry, Mid Level
$31.29/hr - $48.89/hr
2+ years expAgilent Technologies is a company that provides broad instrumentation solutions, and they are seeking a Service Technician, Specialist to provide technical support and perform repairs and maintenance at their Santa Clara Service Center. The role involves troubleshooting analytical instrumentation, collaborating with cross-functional teams, and implementing process improvements to enhance operational excellence.
BiotechnologyHealth CareHealth DiagnosticsLife SciencePharmaceutical
Responsibilities
Actively identify and implement improvements in service processes by analyzing recurring issues, customer feedback, and operational bottlenecks
Troubleshoot & repair analytical instrumentation
Effectively communicate with customers during repairs
Work closely with team members to ensure timely repairs
Be proactive in your daily tasks
Be able to operate with limited supervision
Use time-management skills to successfully balance customer repairs and projects
Coordinate with external calibration service providers
Qualification
Required
2+ years of relevant experience
Logical troubleshooting and problem-solving skills
Proven experience in continuous improvement and process efficiency
Excellent verbal and written communication skills
Knowledgeable regarding Windows based products
Ability to independently prioritize daily tasks and repairs across multiple product lines
Benefits
Bonus
Stock
Benefits
Company
Agilent Technologies
Agilent Technologies addresses the scientific and laboratory management needs of analytical scientists and clinical researchers.
10001+ employees
H1B Sponsorship
Agilent Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (56)
2023 (58)
2022 (70)
2021 (64)
2020 (53)
Funding
Current Stage
Public CompanyTotal Funding
$500M2019-09-05Post Ipo Debt· $500M
1999-11-26IPO
Leadership Team
Mike McMullen
CEO and President
Padraig McDonnell
President and CEO
Recent News
Research & Development World
2026-01-09
News-Medical.Net
2025-12-24
Company data provided by crunchbase