Mobile Communications America · 3 months ago
Communication Systems Technician III
LUFKIN, TX, Lufkin, TX, US
Full-time
Onsite
Senior Level
5+ years expMobile Communications America, Inc. (MCA) is a trusted advisor for wireless communications, data, and security solutions. They are seeking an experienced Communication Systems Technician III to install, program, and maintain complex communication equipment, ensuring reliable service for customers in critical sectors.
Telecommunications
Responsibilities
Installing, programming, and maintaining complex communication equipment to get customers up and running. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, and other mission-critical customers
Designing and upgrading customer systems to the latest technologies and solutions
Supporting and executing customer Functional Acceptance Test Plans (FATP), performing/documenting results of site surveys and assessments per defined customer requirements in pre-sales delivery and post-installation
Focusing on system optimization and complex troubleshooting, and mentoring/training the team on new technologies and equipment
Partnering with customers and sales teams to prepare quotes, bids, and schedules for completing installation/repair tasks
Assisting and collaborating well with the team, Service Manager, and customer
Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment
Completing assigned tickets properly and on time
Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates
Building and maintaining positive customer relationships and driving service business growth and profitability as the main customer interface
Leading continuous improvement efforts and effectively managing change
Serving in an on-call rotation and providing 24/7 technical support
Qualification
Required
Minimum 5 years, an average of 10+ years of technical service and installation experience
Proven track record of successfully executing and overseeing all phases of technical installation, service, maintenance, and programming
Expert ability to diagnose, troubleshoot, repair, and maintain the operation of complex radio systems/communications centers and other wireless systems/equipment. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
Expert understanding of radio theory and propagation characteristics
Thorough knowledge of infrastructure components, including repeaters, mobiles, portables, and miscellaneous signaling equipment
Team-focused with a passion to meet customer needs
Possess strong communication skills for end users and third parties
Benefits
Medical
Dental
Vision
401K
PTO
Holiday Pay
Education Incentives
Company
Mobile Communications America
Mobile Communications America is a telecommunications company specializing in sale and service communications equipment.
1001-5000 employees
H1B Sponsorship
Mobile Communications America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2013-08-01Acquired
Leadership Team
Jonathan Nikols
Chief Revenue Officer (CRO)
Recent News
2025-11-05
2025-11-03
Company data provided by crunchbase