Root, Neal & Company ยท 5 months ago
Scale Field Service Technician
Root, Neal & Company is a 4th generation family-owned business specializing in power transmission equipment, pumps, scales, and refrigeration supplies. They are seeking a skilled and motivated Scale Field Service Technician responsible for installing, calibrating, maintaining, and repairing industrial and commercial weighing equipment at customer sites and in their service facility.
Machinery
Responsibilities
Provide installation, calibration, and field service repair on weighing equipment using testing devices, gauges, and other tools and equipment
Check work orders and related manuals, blueprints, and schematic diagrams to determine tools, equipment, and parts needed for installation or repair assignment
Complete job hazard analysis, ensuring safety protocols and PPE are in place before starting any task
Test electrical components and replace faulty components
Properly maintain all equipment, tools, and facilities for safe operation
Accurate and timely completion of all reporting
Advise management regarding customer satisfaction, product performance, or suggestions for product/service improvements
Follow all Federal, State, and local regulations, and Company Safety policies
Represent Scales, Sales & Service professionally and ethically at all times
Keep up with technology changes to products as introduced
Qualification
Required
Willing to learn
Excellent customer service skills
Excellent problem-solving skills with exceptional attention to detail
Strong mechanical and electrical troubleshooting skills
This position requires a high school diploma or equivalent
Knowledge of machines and tools, electronic equipment, related hardware and software, including their uses, repair, and maintenance
Basic electronic and mechanical knowledge, including working knowledge of a digital multimeter
Preferred
CDL CLASS B and NYS Weights & Measures certification a plus
Benefits
401(k)
Company car
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Company
Root, Neal & Company
More than just a supplier of products.
Funding
Current Stage
Early StageCompany data provided by crunchbase