Humana · 5 months ago
Dr. Call Mail Operations Pharmacy Technician
United States
Full-time
Remote
Entry Level
$40K/yr - $52K/yr
1+ years expCenterWell Pharmacy, a part of Humana, is dedicated to providing innovative pharmacy solutions that prioritize the health and well-being of its members. The Dr. Call Mail Operations Pharmacy Technician will be responsible for resolving prescription issues, communicating with healthcare providers, and ensuring quality standards in a remote work setting.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request
Decisions based on interpretation of area/department policy and methods for completing assignments
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction
Communicate with physician offices and hospitals via fax or telephone
Responsible for researching and updating clarifications and denials on patient profiles
Responsible for making or taking phones calls to and from providers, patients and/or retail pharmacies
Qualification
Required
Candidates MUST reside in one of the following states: Texas, Arizona, Florida, or Ohio
Must have an active Pharmacy Technician License in the state you reside
1+ years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy
Ability to solve problems and encourage others in collaborative problem solving
Self-directed, but also able to work well in a group
A positive, proactive attitude, energetic, highly motivated and a self-starter
Inbound/outbound call experience in any pharmacy setting
Strong communication skills both written and verbal
Great attention to detail
Ability to handle multiple tasks simultaneously
Ability to work accurately and efficiently while performing repetitive tasks
Intermediate PC skills
Must have the flexibility to work any hours between 8:00am-8:00pm CST
Preferred
High School Diploma or GED
National Certification, PTCB/CPhT
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Many other opportunities
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-09
2026-01-07
2026-01-06
Company data provided by crunchbase