HOLT Group · 1 day ago
Mobile Field Service Technician - HOLT Truck Centers
San Antonio, TX
Full-time
Onsite
Entry, Mid Level
2+ years expHOLT Group is hiring a Mobile Diesel Field Service Technician for their San Antonio location. This role is responsible for providing exceptional customer service while inspecting, repairing, and maintaining trucks, trailers, and attachments for On-Highway vehicles.
AutomotiveConstructionConsultingLeasingRentalRetail
Responsibilities
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Troubleshoots and repairs On / Off-Highway trucks
Performs engine and related equipment repairs on Trucks and Trailers
Travels to and from the job site for repairs and to retrieve parts
Listens and understands customer complaints, quotes, and explains repair costs, and schedules appointments with customers while providing clear communications
Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs
Provides quality control/assurance inspections of completed tasks, including road testing
Uses computers and related software to assist in diagnosing and reprogramming engines
Completes documentation for service reports, timecards, parts requisitions, and returns
Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
Operates equipment and vehicles with possession of all necessary licenses and certificates
Adheres to contamination control and HAZMAT rules and regulations
Maintains all company equipment, tools, and vehicles in a good, clean, and working order
Orders parts needed to complete repairs and travels to pick up
Completes and files documentation necessary to justify billing
Communicates job progress to supervisor and customers as needed
Responds to customer needs after hours when needed
Works overtime as required by workload and customers’ needs
Projects professionalism with both internal and external customers, including personal appearance
Completes all assigned Technician Training Path courses and safety training
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Requires regular and punctual employee attendance
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent, accreditation from a technical school, or an applicable skilled trades program required
At least two years of experience required
Must own and maintain the necessary tools to efficiently perform the job
Must have a clean driving record
Safety Training and task training are required
Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Troubleshoots and repairs On / Off-Highway trucks
Performs engine and related equipment repairs on Trucks and Trailers
Travels to and from the job site for repairs and to retrieve parts
Listens and understands customer complaints, quotes, and explains repair costs, and schedules appointments with customers while providing clear communications
Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs
Provides quality control/assurance inspections of completed tasks, including road testing
Uses computers and related software to assist in diagnosing and reprogramming engines
Completes documentation for service reports, timecards, parts requisitions, and returns
Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
Operates equipment and vehicles with possession of all necessary licenses and certificates
Adheres to contamination control and HAZMAT rules and regulations
Maintains all company equipment, tools, and vehicles in a good, clean, and working order
Orders parts needed to complete repairs and travels to pick up
Completes and files documentation necessary to justify billing
Communicates job progress to supervisor and customers as needed
Responds to customer needs after hours when needed
Works overtime as required by workload and customers' needs
Projects professionalism with both internal and external customers, including personal appearance
Completes all assigned Technician Training Path courses and safety training
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Requires regular and punctual employee attendance
Significant amount of time sitting, standing, walking, kneeling, crouching, stooping, crawling, climbing, and reaching
Constant movement and use of hands, this position requires good manual dexterity
Communicates with customers, service managers, and co-workers
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
Be able to maneuver safely and work underneath equipment
Frequently lifts and moves materials and equipment up to 70 lbs
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment
Frequently works outdoors around moving mechanical parts and is exposed to weather extremes that include inclement weather, heat, cold, and humidity
Exposure to minor burns, cuts, bites, or stings
Exposure to hazardous conditions and contaminants
Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
Works in extremely bright or inadequate lighting
Exposure to high noise levels
Works in an enclosed vehicle or equipment
Requires wearing common protective or safety equipment
Preferred
Three or more years of experience preferred
CDL – Class A or B preferred, and will be obtained through the company training program
ASE Certifications preferred
Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools
Company
HOLT Group
HOLT Group sells, rents, and leases industrial machinery and offers consulting and training services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase