Breakout Games · 5 months ago
Contents Restoration Inventory Technician
Breakout Games is a company focused on helping families rebuild their lives after disasters. The Contents Restoration Inventory Specialist is responsible for documenting, cataloging, and managing contents affected by catastrophic events, ensuring accurate inventory and client satisfaction.
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Responsibilities
Perform on-site inspections to inventory all items, ensuring precise documentation of item descriptions, quantities, and conditions
Photograph each item to document its pre-existing condition, labeling and tagging items according to company standards
Utilize inventory management software (e.g., iCat, ContentsTrack) to maintain comprehensive digital records of all items
Safely and securely pack items for transport to the company’s restoration facility or storage location, ensuring fragile or valuable items are given special attention
Create detailed packing lists and location tags to ensure all items are trackable throughout the restoration process
Work closely with the Warehouse and Restoration Technicians to ensure proper storage and care of contents
Enter data into the inventory system in real time, ensuring accuracy in descriptions, item counts, and conditions
Generate detailed reports, including inventories, condition reports, and summary logs, as required by project scope
Identify and document any items that are non-restorable or require specialized handling, communicating findings to the Project Manager
Review inventory records regularly to ensure that all data is complete, accurate, and up-to-date
Monitor the handling, storage, and movement of contents to prevent loss or damage
Conduct regular audits of stored contents to verify the integrity and condition of items
Act as a point of contact for clients and insurance adjusters regarding inventory-related inquiries
Communicate effectively and professionally, ensuring clients feel informed and confident in the restoration process
Provide updates to Project Managers and clients regarding the status of contents, estimated timelines, and any issues encountered
Coordinate with logistics teams to schedule and oversee the transportation of contents between job sites, storage facilities, and restoration areas
Track the movement of contents using the inventory management system, ensuring that all items are accounted for at all times
Ensure that all transportation activities comply with company standards and safety regulations
Assist the restoration team as needed with content cleaning, deodorization, and preparation for final return to the client
Provide technical support for contents inventory software and equipment used during the inventory and restoration process
Participate in on-site walkthroughs and inspections to validate the accuracy of inventories
Qualification
Required
High school diploma or equivalent; Associate's degree in related field preferred
Minimum of 2 years of experience in contents management, inventory control, or a related field
Strong knowledge of inventory management software (e.g., iCat, ContentsTrack)
Excellent organizational and time management skills
Keen attention to detail and commitment to accuracy
Strong interpersonal and communication skills
Ability to lift and carry heavy items as required
Valid driver's license and clean driving record
Preferred
Associate's degree in related field
Experience in restoration or construction industry
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance