UMass Memorial Medical Center · 2 months ago
Patient Care Technician, Flex Unit, Per Diem (PD)
UMass Memorial Medical Center is a premier health system in Central Massachusetts, committed to exceptional patient care and academic excellence. The Patient Care Technician is responsible for assisting healthcare team members in providing patient care, including daily living activities, vital signs monitoring, and maintaining a safe environment for patients.
Health CareMedical
Responsibilities
Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status
Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee
Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed
Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment
Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities
Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient
Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients’ height and weight
Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab
Phlebotomy in certain locations
Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies
Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure
Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed
Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships
Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others
Replenishes patient and unit supplies and equipment
Requests assistance from identified resources when more direction is needed
Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis
Has the ability to precept new Patient Care Technicians
Complies with established departmental policies, procedures, and objectives
Attends variety of meetings, conferences, seminars as required or directed
Demonstrates use of Quality Improvement in daily operations
Complies with all health and safety regulations and requirements
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors
Maintains, regular, reliable, and predictable attendance
Performs other similar and related duties as required or directed
Qualification
Required
Minimum of a high school education or GED
Basic Life Support certification within 30-days as a condition of employment
Ability to read, write and communicate in English in a clear and concise manner
Basic computer skills
Basic Medical Terminology knowledge
Must be able to remain calm when under stress or in emergency situations
Current Basic Life Support
Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I
Prior inpatient/outpatient care experience or clinical care training
Medical Terminology
Computer skills
Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients
Must have proven problem-solving abilities for routine situations
Must be able to remain calm when under stress or in emergency situations
Must be able to lift, up to 50 pounds
Benefits
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Company
UMass Memorial Medical Center
Umass Memorial Medical Center is the clinical partner of UMass Medical School and the largest health care system in Central Massachusetts. It is a sub-organization of UMass Memorial Health Care.
H1B Sponsorship
UMass Memorial Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (19)
2023 (10)
2022 (10)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-11
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