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Archtop Fiber · 2 months ago

Installation and Repair Technician

Warwick, NY

Full-time

Onsite

New Grad, Entry Level

$26/hr - $27/hr

0+ years exp

Archtop Fiber is dedicated to enhancing local connectivity and bridging the digital divide in underserved communities. They are seeking Field Technicians to support the installation and ongoing service of fiber broadband and telephone services for residential and commercial customers, ensuring high-quality service and maintenance of equipment.

InternetISPTelecommunications

Responsibilities

Must be able to keep accurate records of pertinent information pertaining to job assignments

Identifies and replaces malfunctioning or inoperative equipment, such as circuit cards or processing units, and performs repairs and preventative maintenance

Troubleshoots entire communications system to determine if problems are telephone hardware or cabling

Sets up new users and relocates existing users with telephone extensions, calling features, voice mail, and access codes

Terminates cable on cross connects, hubs, and routers

Reads technical manuals and brochures to determine equipment which meets establishment requirements

Reads and interprets schematics, drawings, specifications, and plans

Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems

Responsible to educate and interact with the customer regarding the products available to them

Must be able to work from heights

Qualification

Fiber broadband installationTroubleshooting communications systemsTechnical manual interpretationCustomer service skillsCommunication skillsInterpersonal skillsWork independentlyFlexibility

Required

Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

Ability to maintain good customer relations

Good interpersonal skills with both internal and external customers

Be able to work independently

Must be able to follow instructions

Must be flexible

Must be able to work from ladders both step and extension

Good communication skills

Maintain assigned vehicle

Must be able to keep accurate records of pertinent information pertaining to job assignments

Identifies and replaces malfunctioning or inoperative equipment, such as circuit cards or processing units, and performs repairs and preventative maintenance

Troubleshoots entire communications system to determine if problems are telephone hardware or cabling

Sets up new users and relocates existing users with telephone extensions, calling features, voice mail, and access codes

Terminates cable on cross connects, hubs, and routers

Reads technical manuals and brochures to determine equipment which meets establishment requirements

Reads and interprets schematics, drawings, specifications, and plans

Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems

Responsible to educate and interact with the customer regarding the products available to them

Must be able to work from heights

Uses installation tools and hand tools to perform jobs from high places (on poles and roofs), including climbing poles with proper equipment (safety belt, strap, climbers), ladders and bucket trucks

Manipulates connectors, fasteners, wire and hand tools

Frequent demonstration of manual dexterity, bending, carrying, climbing, squatting, twisting, crawling, kneeling, and lifting is required

Must be able to regularly lift 75 pounds

Must be physically able to climb ladders and crawl into awkward spaces

Prolonged periods of standing/walking

Specific vision abilities required are close vision, distance vision, color vision, peripheral vision, and depth perception

Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts