STACK Infrastructure · 1 day ago
Critical Operations Technician
Chicago, IL
Full-time
Onsite
Entry, Mid Level
2+ years expSTACK Infrastructure is looking for a Critical Operations Technician to support a local data center campus. The role involves maintaining mechanical, electrical, and fire life safety systems, ensuring operational efficiency, and providing exceptional customer service.
Data CenterInformation ServicesInformation TechnologyIT Infrastructure
Responsibilities
Implement and follow the standardized culture of always working safely across all STACK data centers
Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include Electrical, Mechanical, Building Monitoring, and Control
Tracking and trending operational characteristics
Provide feedback to management on the effectiveness of existing standards and processes
Work with the operations team to complete an aggressive preventive and predictive maintenance schedule
Identify and document maintenance discrepancies and work with site management to resolve site issues based on agreed-upon priorities
Ensure data center operates at maximum operational efficiency by analyzing existing operating conditions, identifying areas of optimization, and working with site management to implement efficiency improvements
Manage systems to avoid unplanned, customer-impacting outages
Coordinate and oversee power installations and upgrades
Utilize a CMMS system to manage and document maintenance and repair of data center systems
Use developed policies and procedures to guide and preform work
Assist in asset and consumable inventory management
Responsible for tracking and proper labeling of all equipment per established procedures
Provide day-to-day exceptional customer service and support
Incident escalation, response, and follow-up report writing
Maintain and complete regular facility and security tours documenting and responding to identified issues
Provide applied mechanical and integrated control expertise for the entire data center
Serve in a technical writing capacity regarding the development and use of procedures for preventative and corrective maintenance activities
Qualification
Required
High school diploma or equivalent
Minimum of 2 years experience in a data center or other related mission-critical operations role
Experience working with various Microsoft Office applications and other database housing software
Ability to handle a multitude of tasks and work well in stressful situations
General understanding of the electrical and mechanical systems used in a data center environment. These include, but are not limited to UPS, Transformers, PDU's, RPP's, Chillers, CRAH, CRAC, STS, ATS, and Pre-action systems
Strong knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety
Familiarity and experience in data center trending and analysis, with the ability to rapidly learn and use PC-based site monitoring systems
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle, reach or feel objects, climb stairs, balance, stoop or kneel, talk, see at close range, and hear for extended periods of time
Must be able to lift and/or move up to 25 pounds
Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
Must be comfortable working in a high stress, fast paced environment with shifting priorities
Preferred
United States Navy Nuclear Engineering
Bachelor's Degree or equivalent work experience
Benefits
Healthcare
Dental Care
Vision Insurance
Life Insurance
Paid Time Off
Paid Leave Programs
Medical, dental, and vision insurance
A 401K program
Flexible spending accounts
Cell phone subsidy
Company
STACK Infrastructure
STACK Infrastructure provides digital infrastructure solutions, focusing on data centers, colocation, and build-to-suit projects.
1001-5000 employees
H1B Sponsorship
STACK Infrastructure has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$9.35B2025-10-22Debt Financing· $261.68M
2025-07-23Debt Financing· $853.73M
2025-05-13Debt Financing· $1.4B
Leadership Team
Brian Cox
Interim Chief Executive Officer, STACK Infrastructure EMEA
Matthew VanderZanden
CEO for Americas
Recent News
2026-01-08
Fierce Network
2025-12-22
2025-12-15
Company data provided by crunchbase