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Sungrow Power Supply Co., Ltd. · 5 days ago

Field Service Technician - BESS

Austin, TX

Contract

Onsite

Senior Level

$36/hr - $40/hr

7+ years exp

Sungrow Power Supply Co., Ltd. is a globally recognized renewable energy company specializing in R&D, manufacturing, and services for various clean energy solutions. The Field Service Technician will perform complex field engineering assignments, lead commissioning of battery storage systems, and troubleshoot solar inverters while providing technical support to sales teams.

EnergyEnvironmental ConsultingRenewable Energy

No H1B

Responsibilities

Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications

Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers

Perform and/or lead Preventive Maintenance projects as needed

Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter

Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed

Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients

Provide feedback to the engineering team on possible mechanical and electrical design improvements

Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project

Work with customer EMS/SCADA engineers to set-up systems communication and parameters

Create Field Service procedures if there is not available for trouble-shooting, and maintenance

Participate on training material some customers as requested but the Training Manager

Research alternative components that can be used in the field

Coordinate with R&D engineering in China if required help during troubleshooting

Take the lead in some projects such as upgrades or retrofit as well as commissioning

Independently performs a range of field service tasks involving communication with Factory Engineering and Customer’s solar plant engineer

Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants

Help on the repair activities in the Service center

Prepare, deliver and submit field reports to customer and management

Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work

Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations

Qualification

Battery Storage systemsSolar invertersElectrical troubleshootingPower ElectronicsMandarinMicrosoft Office SuiteCustomer serviceAnalytical skillsProblem-solving skillsEffective communication