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AERZEN USA · 2 months ago

Field Service Technician (NY, NJ, CT, MA)

United States

Full-time

Remote

Mid Level

4+ years exp

Aerzen USA Corp. is an international manufacturer of positive displacement blowers and compressors. The Field Service Technician will perform tasks related to installing, assembling, servicing, and repairing Aerzen products while providing high-quality customer service, often requiring travel throughout the Northeast region.

3D PrintingManufacturing

No H1B

Responsibilities

Approximately 100% travel, often four nights away weekly, on a continuous basis. This role covers the Northeast Region, including NY, NJ, CT & MA

Performs startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen Products at customer sites; Represent Aerzen in professional and courteous manner following all Aerzen and customer safety requirements

Installing, configuring, calibrating and maintaining control, measurement and indicating instrumentation (pneumatic, analog & digital); Installing and terminating electrical, pneumatic and fluid connections; Understand controls narratives and analyze/troubleshoot process application related issues

Analyzing and correcting communication issues; Properly address TCP/IP networks and RS-485 communications

Perform repairs and assembly on Aerzen Products; Disassemble; assess damage and evaluate failures on machines; diagnose problems with Aerzen machines by evaluating material condition and asking the customer questions; demonstrates the ability to offer machine-based recommendations; can identify the root cause of a machine failure; Utilize defined procedures and a standard rebuild kit

Read, understand and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repairs on Aerzen Products

Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service call and at completion

Assist engineering in plant design, modifications and hazard analysis

Complete written repair reports to document cause of failure, description of work performed, materials consumed, condition of equipment as received and as returned to the customer

Conduct customer training on Aerzen Products when onsite

Qualification

Field Service ExperienceElectronics TechnologyTroubleshooting SkillsControl SystemsTCP/IP NetworkingMechanical RepairCustomer CommunicationSafety ComplianceTraining SkillsTeam Collaboration