Panorama Eyecare ยท 4 months ago
Ophthalmic Technician II
Panorama Eyecare, part of Denver Eye Surgeons, is a community of dedicated professionals committed to providing exceptional eyecare. The Ophthalmic Technician II will be responsible for patient intake, diagnostic testing, patient education, and maintaining clinical flow, all while fostering a respectful and collaborative environment.
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Responsibilities
Patient intake and workup, following standardized protocol
Ophthalmic diagnostic testing at Level II proficiency
Patient counseling and education as needed
Awareness of patient flow issues and ability to maintain efficient clinical flow
Updates daily schedule by assessing no-shows and add-ins
Scribes in a rotational pattern
Answers and returns phone calls and writes scripts as requested by physicians and other departments
Stocking and cleaning clinic as needed
Facilitates patient experience by assisting physician in overall patient care
Works within the confines of the team by assisting other departments with answers to questions, patient triage, etc
Maintains a professional demeanor, including dress and work conversation
Understands and solves patient complaints
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
Ability to be on your feet for long periods of time
Ability to lift up to 25 pounds
Ability to raise hands and arms to shoulder level without restriction, pain, or discomfort
Ability to perform extended use of phones and computer terminals, as well as diagnostic equipment without pain or discomfort
Preferred
COA, COT or COMT preferred
Prior experience in a fast-paced medical office and in electronic health record preferred
Benefits
PTO Accruals Start at 3 Weeks
Comprehensive Medical and Dental Insurance
Company Paid Optical Allowance
Company Paid Routine Eye Care
Short Term and Long-Term Disability Insurances
Educational Allowance
Paid Holiday Program
401K With Company Match