Premier Heating and Air · 2 months ago
HVAC Warranty Technician
Greenwood village, CO
Full-time
Onsite
Mid Level
3+ years expPremier Heating and Air is seeking a skilled Warranty HVAC Technician to join their residential service team. The role involves diagnosing and repairing residential HVAC systems under warranty, ensuring compliance with manufacturer standards, and providing excellent customer service.
ConstructionElectronicsMechanical Engineering
Responsibilities
Diagnose and repair residential HVAC systems (furnaces, AC units, heat pumps, air handlers, mini-splits, and thermostats) under manufacturer or labor warranties
Accurately assess whether issues fall under warranty coverage and clearly document all findings
Perform detailed inspections and testing of equipment installed within warranty periods to ensure system integrity and performance
Coordinate with internal departments, manufacturers, and distributors to verify warranty claims, obtain parts, and ensure proper documentation
Communicate with homeowners in a clear, respectful manner — explaining issues, recommended solutions, and warranty coverage
Complete service reports and warranty documentation accurately and thoroughly in a timely manner
Follow up on previous warranty calls to ensure customer satisfaction and system functionality
Maintain a high standard of workmanship and adhere to all company, manufacturer, and safety guidelines
Keep service vehicle stocked, clean, and organized with necessary tools, parts, and warranty documentation
Qualification
Required
3+ years of hands-on HVAC experience, preferably in residential service or warranty-related work
EPA 608 Certification (Universal) required
Solid understanding of HVAC electrical, refrigeration, and airflow diagnostics
Ability to read and interpret wiring diagrams, service manuals, and warranty terms
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Valid driver's license with a clean driving record
Must be reliable, self-motivated, and able to work independently in the field
Comfortable using tablets or software to document work orders and access job info
Preferred
NATE certification or equivalent industry credentials
Experience working with various brands and manufacturer warranty processes
Previous experience in installation (helpful for evaluating workmanship during warranty calls)
Strong customer service background
Benefits
Company vehicle, gas card, and mobile device
Company-provided tools, uniforms, and PPE
Paid holidays, vacation, and sick time
Medical, dental, and vision benefits
Ongoing training and certification support
Opportunities for advancement into senior tech, field supervisor, or QA roles
Company
Premier Heating and Air
Premier Heating and Air focuses on high-quality heating and cooling installation, repair, and service.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase