NEOGOV · 3 months ago
Development Services Technician - Planning
Castle Rock, CO
Full-time
Onsite
Entry, Mid Level
$27/hr - $36.44/hr
2+ years expThe Town of Castle Rock is committed to preserving its identity and quality of life while providing exceptional public service. They are seeking a Development Services Technician to provide technical support and assistance to the planning division on various development projects, ensuring compliance with local regulations and facilitating communication with the public.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Under general supervision of the Planning Manager, provides technical support and assistance to the planning division staff and customers on development projects as assigned
Manages receipt of various incoming Planning submittals and projects, such as preapplication meeting requests. Reviews, processes, verifies completeness of planning applications, including specific technical criteria that must be present. Follows up with customers regarding incomplete documents. Determines which technical reviews are required, and assigns them in the specialized electronic development software. Evaluates notes in the system as well as geographic location to identify special requirements. May apply fees and process collection of payments in the electronic development software
Utilizes specialized databases for electronic project tracking. Communicates changes in process of electronic project tracking to Development Services staff and public users. Tracks data and compiles periodic and special reports as assigned
Provides technical and customer support for the Planning Commission and the Historic Preservation Board activities in Development Services as assigned, including scheduling, noticing, coordinating special events and training, monitoring bylaws and recruitment efforts. Supports planning staff with Granicus software, including file creation, routing, monitoring, and finalizing all packets, agendas, and minutes in support of the Planning Commission and Historic Preservation Board. Manages process flow charts, SOPs, and updates to the Development Procedures Manual
Supports and assists Planning Manager and planning staff with the preparation of presentations and completing research on land development projects
Supports the planner of the day (POD) function through participation and coordination, including monitoring planner general email inbox. Provides customer service via phone, email, or in person to applicants and citizens related to planning projects. Provides clear and timely communication on planning projects to both internal and external customers
Provides technical support to the planning team as needed on project closeout, including mylar routing, collecting payment for recording, scanning and archiving mylars, recording documents, and completing file closeout in the electronic development software. Ensures that all required documents have been submitted and are accurate and contain the required information to allow closing out a project
Attends meetings and provides support as needed
Provides support for the Boards and Commissions as assigned
Performs other duties as assigned or required
Qualification
Required
High School Diploma or GED equivalent
Two to four (2-4) years' previous experience in local government building, planning, engineering, land development or related field; or any equivalent combination of education, training, and experience
An ICC Permit Technician certification is required or ability to obtain certification within one (1) year of employment
A valid Colorado driver's license is required
Familiarity with the operations of local government building, zoning, development and planning functions
Working knowledge of building, planning, zoning, engineering and legal technical terms
Knowledge of procedures and techniques of permit and land development project processing, including the review and inspection of plans to ensure compliance with Town ordinances and laws
Knowledge of building, zoning, land development codes and ordinances enforced by the Town and ability to interpret and explain policies and regulations accurately and tactfully to the public
Knowledge and understanding of customer service principles and practices, including the ability to successfully resolve issues and/or conflicts
Effective oral and written communication skills
Ability to read and understand zoning and subdivision regulations and skill in interpreting zoning and subdivision maps
Skill in assisting with formal staff reports
Ability to manage multiple tasks and large workloads with sensitive time constraints
Ability to maintain professional demeanor when dealing with the public and internal customers
Ability to establish and maintain effective working relationships
Ability to perform basic accounting and mathematical operations
Ability to read, understand and interpret Town ordinances and state statutes
Proficiency in Microsoft Office Suite including Word, Outlook, and Excel spreadsheets
Benefits
Medical, Dental, and Vision Insurance
Health Insurance: The Town of Castle Rock offers two different health plans administered through Cigna. A traditional PPO and HDHP (with HSA) are offered.
Dental Insurance: Dental insurance is provided through the Delta Dental Plan.
Vision Insurance: Vision insurance is offered through EyeMed Vision care.
Flexible Spending Accounts (FSA): Provides an opportunity for employees to set aside pre-tax dollars for eligible health care or dependent care expenses. The maximum annual FSA contribution for medical reimbursement accounts in 2023 is $3,050. The maximum annual amount for dependent care accounts is $5,000.
Health Savings Account (HSA): Available for participants enrolled in the medical High Deductible Health Plan (HDHP). The maximum annual HSA contribution in 2023 is $3,850 for individual coverage and $7,750 for family coverage, plus a catch-up amount for people 55 years of age and older of $1,000. Deductions are taken on a pre-tax basis. The Town contributes $500 annually towards the HSA for employee only coverage and $1,000 annually towards an employee and their dependent(s) coverage.
401(a) Defined Contribution: In addition to Social Security, the Town participates in a 401(a) plan through Mission Square. The required pre-tax employee contribution is 4% of salary, with the Town contributing 7%. Employees are fully vested after 1 year of employment. This benefit begins immediately.
457 Deferred Compensation: The 457 Deferred Compensation Plan is voluntary and available through Mission Square. 457 Deferred Compensation plans allow for a maximum contribution of $22,500, plus catch-up amount for people 50 years of age and older of $7,500. These contributions are made on a pre-tax basis.
ROTH IRA: that allows a maximum contribution of $6,500 annually, plus a catch-up amount for people 50 years of age and older of $1,000. All Roth IRA contributions are voluntary and are deducted on an after-tax basis.
Short Term Disability: This program will provide for wage continuation for eligible employees at 60% of regular pay from day 15 of disability for up to 12 weeks or until Long-Term Disability payments begin. This is a taxable benefit.
Long Term Disability: The Town provides Long Term Disability equal to 60% of regular wages (to a maximum of $7,000 per month) after an elimination period of 90 days of total disability has been reached and the claim is approved. This is a taxable benefit.
Life Insurance and Accidental Death & Dismemberment: The Town provides group term life insurance at 1 times the annual salary for all eligible employees, and dependent life insurance at $5,000 for spouse and $2,500 for eligible children.
Supplemental Life Insurance: Supplemental group term life insurance is available for employees to purchase for themselves and their eligible dependents.
Holidays: The Town observes 11.5 designated holidays: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve closing at 12:00pm (if the holiday falls on Monday through Friday), Christmas Day.
Personal Leave: Full-time employees receive 24 hours of Personal Leave per year (Fire department line employees receive 34 hours). This benefit begins immediately and may be prorated for new employees based on date of hire.
Vacation: Full-time employee vacation accrual rates start at 80 hours per year and increase to 96 hour per year after completing two years of employment with the Town.
Sick Leave: Full-time employees accrue 96 hours per year (Fire Line employees accrue 135 sick hours per year). 30+ employees accrue 75% of the rate for full-time employees. After 480 hours are accrued, sick leave is converted into vacation at the rate of two to one.
PSLF: Public Student Loan Forgiveness eligible employer
Wellness Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
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Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
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