ARUP Laboratories · 5 months ago
Client Site Liaison II (Laboratory Send Outs Technician)
ARUP Laboratories is a national clinical and anatomic pathology reference laboratory, part of the University of Utah. The Client Site Liaison II role involves acting as a liaison between the client and various ARUP departments, resolving issues related to specimen submissions, and providing client support.
Biotechnology
Responsibilities
Pour off, label and process ARUP specimens as they become available in accordance with the specimen handling section of the ARUP test directory
Prepare ARUP specimens for transport to ARUP in accordance with DOT and IATA guidelines
Hold a current Certification of Completion for Handling, Packing and Shipping Infectious Substances
Be familiar with all aspects of packing and transport of Category A, Category B
Detect and resolve issues related to test or specimen submissions before shipping to ARUP
Receive and initiate calls between the client site and ARUP
Provide information for clients which may include information regarding specimen requirements, fees, turnaround times and referral laboratory vendors
Assist in distributing technical information, hotlines, test bulletins and company updates to the client
Keep the client current on all value added services that ARUP supports, such as ATOP, Connect and Consult
Research pending test lists for ARUP specimens
Reads, understands and complies with SOP’s related to the position
Order and maintain supplies related to ARUP testing, keeps required inventories on hand
Employee may be asked to locate ARUP documentation for Public Health reporting. The individual does not report the results to a public health agency
Be familiar with CAP, NY and other regulatory agency requirements where applicable
Maintain contact with the local and regional couriers to ensure shipment schedules are maintained, retrain as necessary
Maintain required records and documentation
Be competent with Clients LIS, ARUP Connect
Other duties as assigned
Qualification
Required
Hold a current Certification of Completion for Handling, Packing and Shipping Infectious Substances
Be familiar with all aspects of packing and transport of Category A, Category B
Demonstrate ability to speak read and understand the English language
Company
ARUP Laboratories
ARUP Laboratories is a research and development laboratory that provides laboratory operations and system laboratory alignment solutions.
H1B Sponsorship
ARUP Laboratories has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (147)
2024 (75)
2023 (98)
2022 (155)
2021 (72)
2020 (52)
Funding
Current Stage
Late StageTotal Funding
$3MKey Investors
Health Resources and Services Administration
2023-01-10Grant· $3M
Recent News
2025-10-28
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2025-10-23
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