NEOGOV · 3 months ago
Records Technician
111 N. County Farm Road- Wheaton, IL
Full-time
Onsite
Entry Level
$29K/yr - $29K/yr
2+ years expNEOGOV is seeking a Records Technician to join their Adult Health team at the DuPage County Health Department. The role involves managing medical records, responding to information requests, and ensuring compliance with privacy laws.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receives and responds to requests for closed records, including requests for information in accordance with legal authority and statutes; maintains a tracking system of all requests received; applies legal guidelines when assessing and responding to requests for information
Maintains incoming closed records; ensures that closed records meet internal standards and guidelines; oversees the maintenance of the closed records chart rooms; identifies closed records that meet the criteria for purging; completes the required steps to purge records and retains required documents
Completes data entry of record review results; maintains Release of Information (ROI) files for the department; obtains appropriate authorizations prior to the release of information; ensures ROI are completed by compulsory deadlines
Provides information to staff on the Mental Health Act, HIPAA and how to complete compliant ROI forms
Completes an Accounting of Disclosure Log for each client record; locates and retrieves all relent information requested through client charts, electronic medical record systems, and other related sources
Maintains confidentiality of privileged information and adheres to privacy laws
Receives requests for birth and death records; completes requests for permits; keeps up to date on relevant changes in laws, regulations, policies, or practices
Performs outreach to external agencies such as probation departments, law offices, funeral homes, hospitals, as needed
Process online and mail orders daily; reviewing completed forms for accuracy; collects fees when applicable and balances receipts daily
Responds to requests and inquiries from the public
Adheres to department guidelines for attendance and punctuality
Maintains required training, licensure, and/or certification
Demonstrates sensitivity and understanding of other ethnic groups and cultures
Participates in emergency response activities as assigned
Ensures confidentiality of records in accordance with the laws
Process requests for medical records
Review health records for sensitive information requiring special handling
Qualification
Required
Two years of healthcare office support experience, which included working with client charts and records; or an equivalent combination of training and experience
Benefits
Paid Training
12 Paid Holidays per year
12 days of paid vacation
Paid sick and personal time
Health Insurance through Blue Cross and Blue Shield
12 weeks of paid paternal leave
Dental
Vision
IMRF Retirement Account
Additional Supplemental Insurance Available
Flexible spending Accounts
Prescription Plans
Disability Insurance
Qualifying employer under the Public Service Loan Forgiveness Program
Tuition Reimbursement
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase