Mikron Automation · 3 months ago
Customer Service Mechanical Technician I
Mikron Corporation Denver
Full-time
Onsite
Entry Level
1+ years expMikron Automation is dedicated to delivering top-notch assembly systems and services throughout the product lifecycle. The Customer Service Mechanical Technician I supports customers by providing technical assistance and hands-on support, focusing on machine upgrades, mechanical builds, and ensuring system functionality.
Industrial Automation
Responsibilities
Provide necessary mechanical support and related information to Customer Service personnel- Applications, Engineering, Sales, Customer support, and Parts
Support installation of CUS projects at the customer site
Maintain confidentiality while addressing diverse responsibilities across multiple customer sites
Responsible to respond to customers in less than 24 hours for normal requests and within 1 hour for down type situations
Receive parts from Logistics in order to assemble machinery following standard procedure
Accurate mechanical build and installation of stations per design
Alignment of the machine and conveyor circuit
Wiring and plumbing of the machine per company’s standards
Pre-align stations with calibration
Final alignment and fine tuning of station
Brainstorm potential mechanical changes with the engineering team
Install and change mechanical cams
Run machine during debug
Install safety guarding
Other duties as assigned by the Customer Service Mechanical Technician Supervisor or the Customer Service Manager
Qualification
Required
Minimum of 1-2 years of Mechanical Technician or equivalent experience
Willing and able to travel 75% of the year with overtime of 50%, including travel with little to no notice
Prototype machine assembly experience with pneumatics
Ability to read, interpret and work from engineering drawings and sketches
Computer Aided Design experience
Ability to make sound decisions working independently or working within a team
Ability to function in a fast-paced work environment
Must be eligible to work in the United States
Must be able to travel as requested
Must be available to work overtime
May be required to work off shift hours and Holidays
Must have a valid state Driver's license
Must have personal credit card for expenses that may be incurred while traveling for company purposes
Benefits
PTO
10 paid holidays (1-2 floating holidays depending on start date)
Pet Insurance
Excellent Medical, Dental, and Vision insurance
Short Term Disability, Long Term Disability, Life Insurance & ADD
FSA, HSA
Eligible for Straight Time & Daily Per Diem
Employee Assistance Program
401k with matching up to 5%, immediately vested
Tuition and Continuing Education Reimbursement
Professional Growth Opportunities
Company
Mikron Automation
Mikron Automation - a division of the Swiss Mikron Group - is your worldwide partner for advanced assembly solutions.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase