TeamLogic IT of Mountain View ยท 4 months ago
Future Opening: Senior Support Technician/Consultant
Mountain View, CA 94043
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $110K/yrTeamLogic IT of Mountain View is a dynamic enterprise delivering comprehensive IT services to small to medium businesses. They are seeking an experienced IT and networking professional to manage and monitor client IT infrastructures, troubleshoot complex issues, and provide exceptional customer service.
Information Technology & Services
Responsibilities
Managing and monitoring our client's computers, network, servers, systems, and entire IT infrastructure
Creating, managing, and implementing projects; small to large
Troubleshooting server, network, wireless, hardware, and software issues
Updating client IT documentation, network maps, tickets, and notes
Server account management; joining new and existing computers to domain
Software setup, configuration, and troubleshooting
Data backup and recovery (local and cloud); drive imaging
Local and hosted email migrations
Troubleshooting and remediation of problems on PC, and Mac workstations
Provide telephone support to resolve issues on-line through remote access
Installation, configuration and administration of Windows Servers including deep understanding of Virtualization, Active Directory, and cloud hosting
Network design, planning, implementation and support including DHCP, DNS, Domains, Firewall setup, VLANs, VPN access and redundant ISP load balancing and failover
Setting up maintenance schedules and monitoring issues using remote management tools
Installation and configuration of VOIP phone systems
Qualification
Required
Experienced IT and networking professional
Broad range of skill sets
Relentless customer service attitude
Exceptional communication skills
Ability to troubleshoot complex network issues
Willingness and patience to help users
Managing and monitoring client's computers, network, servers, systems, and entire IT infrastructure
Creating, managing, and implementing projects; small to large
Troubleshooting server, network, wireless, hardware, and software issues
Updating client IT documentation, network maps, tickets, and notes
Server account management; joining new and existing computers to domain
Software setup, configuration, and troubleshooting
Data backup and recovery (local and cloud); drive imaging
Local and hosted email migrations
Troubleshooting and remediation of problems on PC and Mac workstations
Provide telephone support to resolve issues on-line through remote access
Installation, configuration and administration of Windows Servers including deep understanding of Virtualization, Active Directory, and cloud hosting
Network design, planning, implementation and support including DHCP, DNS, Domains, Firewall setup, VLANs, VPN access and redundant ISP load balancing and failover
Setting up maintenance schedules and monitoring issues using remote management tools
Installation and configuration of VOIP phone systems
Benefits
Flexible work from home options available.
Company
TeamLogic IT of Mountain View
TeamLogic IT of Mountain View is a IT managed-solution provider specializing in comprehensive IT Services for businesses that understand the value of their IT investments and technology's role as a core part of their mission and success.
Founded in 2010Mountain View, California, US
2-10 employees
H1B Sponsorship
TeamLogic IT of Mountain View has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase