NEOGOV · 3 months ago
Human Resources Technician
Knightdale, NC
Full-time
Onsite
New Grad, Entry Level
$59K/yr - $66K/yrThe Town of Knightdale is seeking two experienced Human Resources professionals to join their growing team as Human Resources Technicians. In this role, you will focus on recruitment, hiring, onboarding, and benefits administration while supporting various HR functions to ensure smooth departmental operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Courteously interacts with citizens, elected officials, and staff responding to all requests in a timely manner
Greets visitors to the Human Resources Department
Answers telephone and receives and screens departmental mail
Notarizes documents upon request
Provides administrative support including filing, photocopying, faxing, scanning, creating documents and files, and generating correspondence
Maintains confidential personnel records
Prepares personnel transaction forms to record salary changes and similar transactions
Assists in preparation of the annual budget request for the Human Resources Department
Assists in developing goals, objectives, and performance measures for the Human Resources departmental plan and tracks data as assigned
Orders and maintains supplies, creates purchase requisitions, and submits pcard receipts timely
Assists with annual insurance open enrollment and benefit administration
Provides materials to HR Director for biweekly payroll processing
Assists with preparation and administration of new employee orientation by completing schedule-building, document preparation, room preparation, team building, and other related items
Plans and sets up employee events such as holiday luncheons, service awards programs, and retirement receptions
Purges records as necessary according to retention schedule
Assists with information requests
Maintains up to date position manual
Responsible for partnering with Directors on recruitment and hiring process for full-time and limited service positions as directed
Generates recruitment materials and posts advertisements with appropriate outlets
Assists in interview design and scheduling process
Reviews application materials
Prepares and photocopies interview documents and assessment tools
Guides and participates in interview process
Completes reference checks for top candidates
Provides conditional offer of employment, administers conditions
Coordinates start dates and notifies departments when employees are approved to begin work
Attends job fairs, community events, and other recruiting opportunities to attract qualified candidates
Assists with employee offboarding and other employment transitions
Responsible for volunteer clearance process
Assists with maintenance of employee and volunteer rosters
Assists with administration of performance evaluation cycle as directed
Cross-trains and assists with administrative responsibilities as needed
Performs other duties as required
Qualification
Required
Associate degree in business, personnel management, or related field
Administrative support or clerical experience involving public contact required, preferably in a human resources setting
General knowledge of the organization and local government functions
General knowledge of human resources best practices and employment laws
Ability to maintain confidentiality and handle sensitive information with discretion
Ability to establish and maintain an effective office operation
Ability to establish and maintain effective working relationships and provide excellent customer service to other employees and the public
Ability to learn and apply policies, procedures, and systems
Ability to research, analyze, and compile HR data and routine reports
Ability to manage multiple deadlines simultaneously
Skill in the use of applicant tracking systems, job boards, and other methods of sourcing and tracking candidates
Skill in written and verbal communications
Preferred
Notary Public designation preferred
Benefits
NC Local Government Employees’ Retirement System (LGERS)
NC Supplemental Retirement Plans
Medical, Vision, Dental, and Flexible Spending Account (FSA)
Medical Insurance
Vision Insurance
Dental Insurance
Flexible Spending Account (FSA)
Life, Accidental Death & Dismemberment (AD&D), and Short-Term Disability (STD) Insurance
Employee Leave
Community Service Leave
Military Leave
Funeral Leave
Employee Assistance Program
Pay Increases
Longevity
Education Tuition Reimbursement
Pool Membership & Recreation Programs
Direct Deposit
NC Local Government Federal Credit Union (LGFCU) Membership
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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