NEOGOV · 5 months ago
PT Computer Technician
The City of Danbury is announcing an opening for the position of Part-time Computer Technician. The technician will provide first level technical support, assist with the setup and maintenance of computers and peripherals, and handle technician issues during the library’s weekend hours.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responds to incoming telephone calls, emails, and Help Desk ticket requests for assistance from patrons and staff experiencing problems with hardware, software, and other equipment
Assists with the implementation of new technology when necessary
Provides support for the library’s automated circulation system, Wifi, internet access, self-check machines, telephone and telecommunications systems
Installs and configures computer hardware and software on public and staff machines
Assists in the scheduling and performing of backups of public and staff PCs as needed
Assists staff in use of software and computer related tasks. Provides support for problems with PCs, Chrome devices, faxes, printers, scanners, mobile devices, etc
Provides equipment setup and breakdown for library programs and room use by outside organizations
Provides in person assistance at a public service desk, and demonstrates excellent customer service skills to a diverse population
Documents troubleshooting progress and investigate issues before escalating tickets to the next level of support
Images and install new computers
Acts as the point of contact for IT related issues during Saturday shift
Helps maintain an accurate inventory of technology equipment
Attends meetings and trainings as needed to remain current with changing technology
Qualification
Required
Bachelor's degree or equivalent training/certification
Minimum 1 year experience working in a public service environment
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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