NEOGOV · 4 months ago
Permit Manager
Naperville, IL
Full-time
Onsite
Senior Level
$111K/yr - $133K/yr
5+ years expNEOGOV is seeking a Permit Manager for the City of Naperville in the Transportation, Engineering and Development Department. The Permit Manager will lead and oversee the Permitting Team, ensuring efficient processing of building permits and providing leadership to team members while collaborating with various city departments.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Leads, directs, and evaluates employee performance and resolves personnel matters for the Permitting Team. Ensures employees are properly trained and all required certificates have been obtained. Conducts reviews, approves time-off requests, and reassigns work duties to balance workloads
Maintains a complete understanding of the permit process and the roles of the Permitting Team and permit reviewers
Oversees the timely review and issuance of all building permits, ensuring the timely intake, confirmation of complete submittals, internal routing, and efficient processing of all building permits including the issuance of temporary occupancy permits, as needed, and the timely completion of final occupancy permits
Works closely with the Deputy Director of the Building and Code Enforcement Division, Chief Building Official and Code Enforcement Supervisor to ensure a seamless overall building permit, inspection, and enforcement operation
Documents and regularly reviews and improves team processes
Updates building permit applications, forms, and codes, as necessary, to reflect current requirements
Provides excellent customer-focused, results-oriented services. Responds to concerns from residents, business owners, and property owners and inquiries related to building permits
Engages property owners, developers, design professionals and contractors to ensure complete and accurate permit submittals
Maintains an in-depth knowledge of the functionality of the software platforms used for permit management, assists in upgrades and helps maintain information on the City website
Creates, maintains, and generates records and reports (such as monthly building and inspection reports)
Prepares an annual work plan for the team and tracks progress on completing work plan items
Works collaboratively with other TED teams to achieve common goals
Prepares, administers, and monitors applicable portions of the department’s operating, capital and special funds budgets
Manages own projects as well as oversees projects for the assigned team
Ensures safety rules and regulations are enforced
Performs all other duties as assigned
Qualification
Required
Bachelor's degree in Architecture, Planning, Engineering, Construction Management, Public Administration or a related field
Minimum of 5 years of experience in related building construction and/or technical fields
Minimum of 2 years of supervisory experience
Equivalent combinations of education and experience may be substituted
Valid State of Illinois Driver's License
Preferred
Knowledge of building permit processes and/or building construction
ICC Permit Technician Certification
ICC Permit Specialist Certification
Other ICC Certifications
Experience working in BlueBeam or similar plan review software
Experience working in Tyler ERP (EnerGov) or similar plan review software
Benefits
Medical, Dental, Vision, and Life Insurance
IMRF (Illinois Municipal Retirement Fund) or Fire/Police Pension Programs
May be eligible for Federal Student Loan Forgiveness Program (if requirements are met)
Deferred Compensation Investment Plans
Flexible Spending Accounts
Employee Assistance Program
Additional Voluntary Benefits
Paid Time Off and Holidays
Sick Time
Paid Maternity and New Parent Leave
Service and Recognition Awards
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase