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Greenwich House · 4 months ago

Pottery Technician & Program Assistant

16 Jones Street, New York, NY, US

Full-time

Onsite

Entry, Mid Level

$22/hr - $23/hr

2+ years exp

Greenwich House is a historic organization that provides various programs and support to the New York community. The Technician and Program Assistant role involves supporting daily studio operations, educational programming, and community engagement at Greenwich House Pottery, ensuring a safe and welcoming environment for all users.

ConsultingEducationNon ProfitSocial Impact

Responsibilities

Maintain cleanliness and safety of studio classrooms and shared spaces

Prepare and replenish clay, glazes, slips, and kiln materials

Load, unload, and monitor kilns; document firings and report malfunctions

Receive deliveries and restock studio materials and tools

Perform or assist with basic equipment maintenance and minor repairs

Support studio and classroom setup and breakdown

Assist Operations Manager and/or Studio and Program Coordinator with specialized repairs and facility maintenance

Welcome and assist students, faculty, and visitors at the front desk

Answer phone and email inquiries and provide general program information

Process registrations, payments, and tool sales via POS systems (Shopify and Stripe)

Maintain accurate signage, rosters, and studio announcements

Support weekly faculty communications and student outreach as directed

Assist with opening/closing duties and track attendance or supply needs

Serve as a helpful, knowledgeable point of contact for faculty and students

Support a respectful, inclusive, and creative learning environment

Offer studio tours and orient new students as needed

Assist in-studio events and exhibitions, including artwork pick-up and gallery-related logistics

Capture photos and short videos of daily studio activity for use in organic social media content, in collaboration with the Studio and Program Coordinator

Other duties as assigned