Colony Hardware ยท 3 months ago
Service Technician
Madison Heights, Michigan
Full-time
Onsite
New Grad, Entry LevelColony Hardware is a leading distributor of tools and equipment, seeking a Service Technician to service and repair electrical and mechanical power tools. The role involves performing repairs, maintaining documentation, and providing quality customer service while ensuring a clean and organized work area.
ConstructionRental
Responsibilities
Perform repairs on electrical and battery-operated power tools, gas equipment, outdoor power equipment, air compressors, generators and other equipment
Receive incoming repairs and creates proper documentation
Maintain a clean, organize and safe work area
Provide customers with quality customer service demonstrating a sense of urgency to complete and deliver the repair
Support customer service needs onsite, as well as through phone support and e-mail communication
Complete efficient service reports and enter data appropriately through designated computer system
Qualification
Required
Proficiency in tool repair
Attention to detail
Excellent customer service skills
Ability to work independently
Ability to prioritize work and perform multiple tasks
Analytical ability including basic math skills
Ability to lift up to 50 pounds and climb stairs, stretch, and bend
Ability to navigate websites and able to see, review, and interpret computer images and written documents
Excellent time management skills
Negotiation skills
Critical thinking skills
Decision making skills
Organizational skills
Excellent communication skills including speaking, reading, and writing in the English language
Benefits
Competitive salary.
Quarterly bonuses based upon branch performance.
Multiple medical, dental, and vision plan options.
Short Term Disability, Long Term Disability, and Life Insurance.
401k retirement plans with a generous company match.
Tuition reimbursement.
Competitive sick, vacation and PTO time as well as paid holidays.
Company-provided PPE as required.
Company-paid training and certifications.
Generous discounts on the best products from leading industry vendors.
Company
Colony Hardware
Colony Hardware is a distributor of safety equipment, power tools and other small-ticket jobsite essentials to multiple trades.
Founded in 1946
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Tailwind Capital
2019-01-01Undisclosed
2018-11-18Acquired
Leadership Team
Tim Rash
CEO Colony Hardware
John Crawford
Chief Administrative Officer
Recent News
2023-12-22
2023-03-04
Company data provided by crunchbase