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Monro, Inc. · 3 months ago

Automotive General Service Technician

Meadville, PA

Full-time

Onsite

New Grad, Entry Level

Monro, Inc. is one of the leading automotive service and tire dealers in the United States, with a commitment to providing exceptional service and a people-first approach. The General Service Technician is responsible for performing basic vehicle repair and maintenance services, ensuring high-quality service and effective communication with guests regarding their vehicle needs.

AutomotiveConsultingFleet ManagementRetailService Industry

Responsibilities

Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation

Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair

Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations

Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs

Assist in inventory management to include pulling tires and parts, unloading and stocking inventory

Qualification

Automotive trainingBasic vehicle repairCustomer service skillsVerbal communicationWritten communicationProblem-solving

Required

High School Diploma or equivalent is preferred

Automotive training including basic car maintenance and repair or the equivalent combination of education and experience

Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives

Required to own a basic set of tools or participate in Monro's tool purchase program

Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions

Strong customer service skills

Strong verbal and written communication skills with the ability to convey technical issues and write routine reports

Ability to work flexible hours, days, evenings, weekends, and holidays

Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance

Frequent standing and walking for long periods of time

Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting