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Monro, Inc. · 3 months ago

Automotive General Service Technician

West Lafayette, IN

Full-time

Onsite

New Grad, Entry Level

Monro, Inc. is one of the leading automotive service and tire dealers in the United States, with a commitment to quality service and a people-first approach. The General Service Technician is responsible for performing basic vehicle repair and maintenance services while delivering exceptional service to guests and ensuring their expectations are met.

AutomotiveConsultingFleet ManagementRetailService Industry

Responsibilities

Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation

Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair

Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations

Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting and communicating additional needed services and repairs

Assist in inventory management to include pulling tires and parts, unloading and stocking inventory; utilize company truck to pick up inventory as needed

Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition

Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures

Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws

Understand and adhere to company policies and procedures, OSHA standards, safety and environmental codes and industry regulations including consistent use of required personal protective equipment including but not limited to approved Safety Glasses

Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules

Operate, utilize and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc

Perform other duties as assigned and required