ICE · 2 months ago
Technician, Data Center Operations
Chicago, IL
Contract
Onsite
Entry Level
$67K/yr - $77K/yr
1+ years expICE is a company focused on data center operations, and they are seeking a Data Center Technician to ensure compliance with procedures and best practices. The role involves managing daily checks, supporting data center engineers, and maintaining security and cleanliness within the data center.
E-CommerceFashionJewelryMarketplace
Responsibilities
First line escalation point for serious incidents or technical issues
Execution of MACs in the Data Center, MPOEs, MMRs and access centers for internal and external customers
Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc)
Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained
Carry out QA in Data Center Halls and access centers
Record details of all hardware deliveries received from S&R
Control Data Center stocks (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc) and report appropriately
Qualification
Required
Experience of hardware manufacturer installation standards and knowledge of copper and fiber cabling installations and standards
1+ years' experience of working in Data Center environments
Basic network knowledge and experience of Arista, Ciena, Juniper and Dell hardware
Understanding of IP networks
Experience of working in an ITIL controlled environment with knowledge of Change Control & Incident Management processes
Minimum 1yr experience using Microsoft Office and CRM databases
Ability to prioritize effectively
Demonstrated ability to perform at an advanced level, troubleshooting techniques, communicating issues and results to co-workers and escalating to immediate management
Ability to manage 3rd party contract staff/companies working within the DC
Ability to work well with others in a team environment as a member of a self-managed work team, in rotational assignments, or as a member of a project team
Effective written and verbal communication at all levels
Proven ability to work independently with minimal supervision
Preferred
Certified Data Center Technician CDCT
HP Accredited Platform Specialist
Systimax Copper Installation ND5541
Systimax Installation & Maintenance ND3341
Corning NPI Membership
ITIL V3 Foundation Certificate
BICSI Practices and Procedures
Benefits
Healthcare coverage (medical, dental and vision)
A 401(k) plan
Life insurance
Time off
Paid leave for qualifying circumstances
Company
ICE
We are building the largest jewelry marketplace.
10001+ employees
H1B Sponsorship
ICE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
Polaris Partners
2017-12-07Acquired
2016-03-15Series Unknown
2015-07-01Seed· $2M
Leadership Team
Joseph Albert
Chief Technology Officer
David Farrell
Chief Operating Officer, ICE Futures U.S.
Recent News
Business News Americas
2025-12-18
2025-10-28
Company data provided by crunchbase